Sabrina R

Data Labeling Analyst III - Product Data Operations

Meta

Oct 2025 - Mar 2026 (6 months)

Via Rose International - Conducted LLM evaluation and model validation through red teaming of large language models - Designing adversarial prompts to identify weaknesses across various risk categories - Analyzed and annotated model outputs to support AI risk assessment and bias detection - Collaborating with Policy and engineering teams to support LLM localization for global users, ensuring cultural relevance and linguistic quality - Conducting cross-lingual evaluation to assess risk exposure in multimodal AI systems - Providing continuous feedback on prompt engineering, taxonomy updates, and model behavior patterns

Tax Operations Analyst - Global Operations

Morgan Stanley

Feb 2025 - Aug 2025 (7 months)

Via Russel Tobin - Specialized in year-end tax reporting for Wealth Management accounts, including 1099 and 1042-S forms, withholding, and compliance. - Assisted Financial Advisors and Client Service Associates via Salesforce case management and direct support calls. - Ensured compliance with IRS Chapter 3 & 4 NRA and FATCA regulations for global tax operations. - Performed data analysis and discrepancy detection across tax reporting datasets, improving accuracy and compliance. - Leveraged financial systems and performed data analysis to support reporting, drive process improvements, and provide high-level support to internal advisors. - Provided feedback on AI performance to support model refinement and improve summarization accuracy acros

AI Training & Evaluation Specialist

Alignerr

Jan 2025 - Jan 2026 (1 year 1 month)

Quantitative Analytics associate - Wealth Management D&A

JPMorganChase

Jun 2022 - Oct 2023 (1 year 5 months)

- Executed month-end wealth management data auditing and validation, ensuring accuracy in scorecards and reporting for critical business decisions. - Collaborated with cross-functional teams to resolve data inquiries and troubleshoot issues for wealth managers and advisors’ KPI. - Contributed to automation projects using Alteryx, helping reduce manual processes and improve workflow efficiency. - Produced insightful data reports for internal stakeholders utilizing Teradata and SQL Server, driving data-informed strategies. - Streamlined operations by decommissioning legacy applications, simplifying workflows, and enhancing overall productivity. - Designed dashboards in Tableau empowering stakeholders with actionable insights.

Customer Relations Specialist (Canada)

BMW Group

Jul 2021 - Jun 2022 (1 year)

- Provided bilingual support (French/English) to address client concerns and inquiries Worked with national dealerships to resolve customer issues and strengthen relationships - Documented client feedback and surfaced insights for service improvement - Created internal knowledge base resources and tools to support operational efficiency - Resolved escalated client issues related to vehicle infotainment systems, roadside assistance, warranty coverage, and payment inquiries

Customer Technical Support - Samsung

SmartThings

Nov 2020 - Jun 2021 (8 months)

Via Alorica - Provided bilingual (French/English) technical support to Canadian customers via phone and chat for the Samsung SmartThings app and connected smart home devices. - Troubleshot issues related to device connectivity, app functionality, account setup, and smart home automation features. - Documented support cases and escalated complex technical issues to ensure timely resolution.

Lead Generation Administrator

World Business Lenders, LLC

Nov 2018 - Jul 2019 (9 months)

- Performed data collection and data validation to enhance lead generation effectiveness. - Helped to optimize tooling to verify phone and email data across various listings. - Trained new research analysts on Excel, data mining, and data hygiene techniques. - Developed KPI metrics and supported cross-functional business development campaigns. - Produced ad-hoc reports and sales statistics to support the Sales team's strategic decisions.

Intelligence Analyst

The Counterterrorism Group

Jun 2018 - Aug 2018 (3 months)

- Learned different OSINT (Open-Source Intelligence) techniques - Helped in searching and monitoring global security threats through the web and various social media platforms - Collected data and translated content from Arabic and French to English.

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Sabrina R

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