Network Cybersecurity Support Engineer
Rsa Security
Jun 2024 - Feb 2026 (1 year 9 months)
• Troubleshoot authentication and access issues for RSA SecurID & ID Plus integrations across security, networking, and cloud platforms (including RSA Cloud Administration Console, firewalls, VPNs, IdPs, and SSO).
• Diagnose and resolve network, security, and IAM challenges, focusing on RSA ID Plus.
• Subject Matter Expert in RSA SecurID IAM, SA Cloud Authentication Service, MFA Agent, PAM Agent, Windows, ADFS, Apache, IIS, REST APIs, and SDKs.
• Manage system connectivity, licensing, backups, disk space, vulnerability assessments, upgrades, OS maintenance, and migrations.