Juan Barake
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Sales Development Manager at Achievers
Bogotá, Bogota, Colombia
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Résumé
Jobs
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Sales Development ManagerAchieversJun 2024 - Current (2 years 3 months)- Head of Customer SuccessSlangJan 2023 - Dec 2023 (1 year)Led User Success and Key Account Management teams in Brazil, Mexico, and Colombia. Ensured Logo Retention, drove Revenue Growth, and optimized Net Dollar Retention (NDR) for existing accounts. Orchestrated customer success strategies, fostering user satisfaction and account growth.
- Customer Development ManagerClaraJan 2022 - Dec 2022 (1 year)Initiated Colombian operations, managing Total Payment Volume (TPV) and leading the KAM team. Achieved 203% and 247% of TPV targets for Q1 and Q2, respectively. Spearheaded customer development initiatives, overseeing successful market entry and exceeding payment volume targets.
- Sales Planning and Operations Manager LatamBionexoFeb 2021 - Jan 2022 (1 year)Managed sales admin, intelligence, and SDR team processes for Colombia, Mexico, and Argentina. Constructed sales data dashboards, analyzed funnel leaks, and identified monetization opportunities. Develop sales planning and operations strategies across Latin America, optimizing processes and identifying revenue streams.
- Sales ManagerBionexoDec 2019 - Feb 2021 (1 year 3 months)Managed sales business development teams, achieving 164% of the sales quota in Q1 2020. Structured top-notch sales and demand generation processes, resulting in 250% growth in a specific line of business. Led sales teams in Colombia, implementing effective strategies for market expansion and revenue generation.
- WHead of Growth and Co founderWikidJun 2018 - Dec 2019 (1 year 7 months)Managed acquisition and retention teams, achieving a significant jump from 33 to 122 customers. Achieved 96% of the sales quota in 2018. Co-founded and led growth initiatives, driving customer acquisition and retention in the edtech industry.
- Customer Success ManagerOracle Latin AmericaApr 2017 - Jun 2018 (1 year 3 months)Account leader managing long-term relationships with key customers, achieving 113% target in Q4 FY17. Oversaw customer success for cloud applications, ensuring satisfaction and delivering value to clients.
- Sales Development RepresentativeOracle Latin AmericaFeb 2016 - Apr 2017 (1 year 3 months)Built and matured pipeline, identified opportunities, and achieved 80% of the target for FY17. Specialized in cloud customer experience, developing business opportunities and exceeding sales targets.
- Senior Sales ConsultantSoS empleadosAug 2013 - Jan 2016 (2 years 6 months)Managed the end-to-end sales pipeline, achieving 90% and 115% of targets for 2015 and 2014. Implemented Salesforce.com CRM for sales and customer service divisions. Led sales analysis and strategy, optimizing pipeline efficiency, and implementing CRM solutions.
- BCo-FounderBonka EntertainmentJan 2006 - Dec 2009 (4 years)Winner of 2006 Shock Award for Best New Artist and Overall Best Performance. 2007 Premios Nuestra Tierra winner for Best Pop Group, with multiple award nominations. Contributed as a percussionist to the band's success, achieving industry recognition and platinum album status.
Education
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- Diplomado en dirección estratégica, Programa de formación de profesionales PFP.Universidad de la SabanaJan 2013 - Dec 2013 (1 year)
- Administración de Negocios InternacionalesUniversidad de la SabanaJan 2009 - Dec 2014 (6 years)
- GBachilleratoGimnasio CampestreJan 2004 - Current (22 years 8 months)
- SBachilleratoSt Croix Lutheran High SchoolJan 2004 - Dec 2005 (2 years)