Retail Management Development Program - Management Trainee
National City BanK
Jun 2003 - Feb 2005 (1 year 9 months)
• Achieved top performer success with $900,000 in loans sales for 2004-2005.
• Participated in comprehensive training and development in Customer Service, Consumer Sales, Advanced Sales, and Management.
• Trained as a Customer Services Representive, Relationship Banker, and Loan Specialist in several branches to gain exposure to different branch environments and customer segments.
• Supported a 3 month special project in Pittsburg, PA to acclimate employees to new computer technology implemented in all National City Branches.
• Managed team and coached individual performance, develop and expand relationships with consumers and small business clients.