Jairo Rodríguez

Business Development Representative

Aspenview Technology Partners

Apr 2025 - Current (1 year 6 months)

As a BDR, I focus on driving initial engagement with prospective clients and identifying qualified leads through strategic outreach. I’m responsible for creating meaningful connections with companies seeking efficient and scalable tech solutions. I initiate contact with decision-makers across various industries, with the goal of understanding their needs and positioning our nearshore solutions as a value-driven fit. My role involves managing a structured sales pipeline, leveraging CRM tools to track and optimize performance, and building long-term relationships that contribute to sustainable growth.

Customer Success Specialist

Cisco

Apr 2023 - Apr 2024 (1 year 1 month)

My experience as a Customer Success Specialist, performing the Lifecycle Program Manager role, allowed me to refine my organizational skills and cultivate a personalized approach for each client. My primary responsibility was onboarding and training new companies on a telemetry platform, facilitating control and optimization of their operations. Establishing effective initial contact with key stakeholders, such as IT directors, was crucial. I utilized video conferencing tools to build rapport and conduct structured follow-ups, ensuring platform adoption and maximum utilization. Furthermore, I managed business portfolios, tracked processes, and promoted participation in e-learning programs.

System Administrator

SkyCom BPO

Jul 2022 - Nov 2023 (1 year 5 months)

Responsible for corporate portfolio management, I directly received and processed requests from client companies for the creation and removal of essential tools such as Google Workspace, Microsoft 365, Asana, and Okta, which demonstrated solid operational cooperation within a B2B framework. I administered personalized user accounts, strictly adhering to each company's onboarding and offboarding specifications. I demonstrated high accuracy in handling sensitive information and executing critical administrative actions, ensuring security and confidentiality. I provided personalized email credentials, ensuring efficient user transitions.

Information Technology Sales Specialist

Asurion

Aug 2021 - Jul 2022 (1 year)

Offering dual-language support for technical and client-related inquiries, I excel as a sales professional with a keen focus on pinpointing customer requirements, assessing them, and crafting optimal proposals. I also provide comprehensive IT and technical assistance. Moreover, I demonstrate adeptness in strategic sales planning across multiple industries, a thorough comprehension of diverse tech products, and a proven talent for recognizing client needs and modifying approaches or offerings as required.

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Jairo Rodríguez

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