Full-Stack Software Engineer
TCN
Apr 2018 - Nov 2018 (8 months)
TCN, Inc. is one of the leading companies in Saas solutions for call centers. In this position I've worked on their entire tech stack to help improve their services. Helped in the creation of their Org, Agent, Customer Service, and LMS Apps. Achievements while here include: - Submitted a proposal to restructure the dev team to improve efficiency and team morale. Many of the proposed changes were implemented and work output and morale did improve. - Served as story lead 4 times (Call stats card, Extended call history search window, Logout cleanup, and Incoming PBX Call Accept/Reject) In this capacity I led cross-functional teams of developers to get the needed code planed and executed in a timely manner. - Built the foundational UI layout or