Marwa Escobar

Marwa Escobar

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Head of Operations, Talent & Client Success
Bogotá, Bogota, Colombia

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Résumé


Jobs verified_user 0% verified
  • VAS Global
    Head of Talent & Client Success
    VAS Global
    May 2025 - Current (1 year 6 months)
    I lead the operational side of the business, making sure everything runs smoothly from client onboarding through day-to-day execution. I focus on building clear processes, keeping both the team and clients aligned, and ensuring consistent delivery.
    I work closely with clients during the sales process, understanding their needs, presenting the right profiles, and guiding them through to closing. I stay involved after onboarding to ensure a smooth experience, maintain strong relationships, and support long-term growth.
  • VAS Global
    Head of Human Resources
    VAS Global
    Oct 2024 - Current (2 years 1 month)
    Lead the end-to-end recruitment and selection process, ensuring strong alignment between candidate profiles and client needs. Oversee team performance, providing ongoing guidance, training, and quality control across different stages of the employee lifecycle.

    Act as a key point of contact for clients, maintaining close communication to understand their expectations, monitor performance, and ensure a high standard of service delivery.

    Additionally, develop and implement internal policies, operational guidelines, and HR frameworks to strengthen the company’s structure and support scalable growth.
  • Defensoría del Pueblo Colombia
    Asesora en la Delegada de Conflictividad Social
    Defensoría del Pueblo Colombia
    Nov 2023 - Nov 2024 (1 year 1 month)
    Responsable de redactar y enviar reportes técnicos a entidades gubernamentales con el fin de contribuir a la prevención de conflictos sociales en el país. Análisis de informes semanales sobre conflictividad social para la identificación de alertas tempranas. Participación en reuniones interinstitucionales sobre diálogos sociales y conflictos territoriales. Función de enlace y canal de comunicación entre la Delegada y diversas entidades estatales, garantizando una articulación oportuna y efectiva.
  • freelance
    Jefa de prensa de comunicación política
    freelance
    Mar 2022 - Dec 2023 (1 year 10 months)
    Asesora política de Concejal en Santa Marta. Gestión de redes sociales y estrategia política.
  • S
    Periodista Política
    Seguimientoco
    Jan 2022 - Jul 2022 (7 months)
    Reportería, redacción de noticias e investigación. Manejo audiovisual.
Education verified_user 0% verified
  • Universidad del Rosario
    Diplomado, Ciencias políticas y gobierno
    Universidad del Rosario
    Mar 2021 - May 2021 (3 months)
  • Universidad del Rosario
    Politóloga, Ciencias políticas y gobierno
    Universidad del Rosario
    Aug 2017 - May 2023 (5 years 10 months)
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