Jenna Park

W

Web UI UX Designer

Oct 2023 - Current (3 years 1 month)

・ Consistently commended by clients for rapid project delivery that streamlined project timelines, driving expansion of partnerships and fostering long-term collaborations with 2+ clients ・ Enhanced mobile usability and overall user journey by redesigning legacy web interfaces into responsive designs, achieving 60% increase in user engagement and substantial boost in page views ・ Proactively adopted advanced AI tools for efficient design workflows, delivering innovative UX/UI solutions that significantly enhanced client satisfaction and engagement Show less

Senior UX/UI Designer

Left Field Labs

Jun 2022 - Current (4 years 5 months)

Contributed to a variety of successful projects for prestigious clients, including Amazon Prime Video and Google(Ads, Open Source, Pay), delivering exceptional UX/UI designs that exceeded client expectations. Collaborated closely with cross-functional teams, including product managers and developers, to create intuitive and visually appealing user interfaces, resulting in improved user engagement and satisfaction. Consistently met project deadlines and managed multiple client engagements simultaneously, maintaining a high level of quality and attention to detail throughout the design process. Show less

P

Product Designer

Sep 2020 - Mar 2021 (7 months)

Spearheaded the redesign of web and mobile interface and received commendation by co-working developers for efficient turnaround time and quality of deliverables. Renovated e-commerce platform independently by centering user research as a foundation for customer-centric design requirements, liaised with developers, and undertook Quality Assurance to optimize product. Sole designer of new app, led to peak conversion rate of 200% including 1% of first time users.

Designer

The Korea Times

Apr 2020 - Jul 2020 (4 months)

U

UX / UI Designer

Oct 2019 - Apr 2020 (7 months)

Articulated client needs by engaging with them closely and setting goals for deliverables in a well-structured time frame to provide outcomes efficiently. Individual UI designs (web/mobile) rated 5 stars internally and became exemplary sample for company's permanent digital archive for future client catalogue.

U

UX / UI Designer

Jun 2019 - Oct 2019 (5 months)

・ Expanded on graphic design background by delving into user research and creating actionable client-centred goals led to job offer in recognition of growth potential. ・ Impressed client with deliverables including wireframes and prototypes individually created, led to firm securing client relationship.

U

UI Designer

May 2019 - Oct 2019 (6 months)

Created of high-quality prototypes and addressed client edits and alterations effectively. Collaborated with the marketing team to produce web graphics for clients’ marketing assets in fast-paced and dynamic environments.

U

UX / UI Design Intern

Mar 2019 - May 2019 (3 months)

Expanded on graphic design background by delving into user research and creating actionable client-centred goals led to full-time job offer in recognition of growth potential. Impressed client with deliverables including wireframes and prototypes individually created, led to firm securing client relationship.

UX Researcher

Longo's

Nov 2018 - Apr 2019 (6 months)

Analyzed and synthesized research data, produced actionable insights to resolve existing obstacles, enhanced product design with client in mind to boost customer experience. Utilized Sketch and Adobe Xd to lead creation of final prototype which was voted for the ‘Best Capstone Project Award’ by committee of executives and professors.

UX Graphic Designer

Columbia College

Aug 2016 - Nov 2017 (1 year 4 months)

Renovated website design and participated in the project of developing online education system. Conducted UX research for potential users including students, professors, and officers to comprehend current process and find solutions to build new online system. Exclusively executed all design projects and graphic and media content for college. Renovated and designed the existing website and information architecture, and proposed ideas of online education system for students and professors. Collaborated with student service departments to improve brand image and student satisfaction. Show less

UX/UI Designer

Co-Pack Inc.

Sep 2015 - Jul 2016 (11 months)

Deeply comprehended client’s needs and created customer-centric interface for easy online ordering by collaborating with developers. Increased revenue by developing new e-commerce platform and elevated company's brand image by leading re-branding project. Directed the project to re-brand the company and executed new designs for corporate identity and websites. Collaborated with developers on building websites and focused on customer needs for ordering package products. Assisted supervisors on packaging design and created designs for marketing materials. Show less

Customer Service Representative

World Gym International

Jul 2014 - Dec 2014 (6 months)

- Hired as an English-proficiency speaker for foreign customers - Counseled new customers who wanted to drop in the courses and programs - Managed the existing customers and handled the customer management system - Worked at the reference desk and served customers - Took phone calls and gave counseling services

S

Government Office Helper

Songpa District Office

Jan 2014 - Feb 2014 (2 months)

- Worked as an undergraduate student helper at the local office of Songpa-gu - Designed the print-based publications for the local events - Provided customer services to the local residents who visited the office

G

Customer Service Representative

Galleria Palace Customer Service Center

Jul 2012 - Dec 2012 (6 months)

- Worked at the reference desk and served customers - Handled the customer management system and deliver the announcement - Dealt with customer dissatisfaction for an amicable settlement

Y

Customer Service Representative

Younghee Elementary School Culture Center

Jan 2011 - Jun 2011 (6 months)

- Hired as an English-proficiency speaker for foreign customers - Consulted new customers who wanted to drop in the courses and programs - Managed the existing customers and handled the customer management system - Worked at the reference desk and served customers - Took phone calls and gave counseling services

About

Detail

Timeline

Résumé

Jenna Park

About

Detail

Behavioral traits