Grayden Breen

Manager – CRM & Sales Systems Operations (CEO’s Office)

Aurionpro

Aug 2025 - Current (1 year)

Zoho CRM Administrator & Systems Strategist

Aurionpro

Feb 2024 - Current (2 years 6 months)

As we expand our operational footprint across the globe with a clear vision to lead the FinTech industry through a diverse portfolio of brands such as Aurionpro Transit Solutions, Aurionpro Payment Solutions, Integro Technologies, Aurionpro Fintech,Trejhara Solutions and more. Our strategic goal aims to achieve transparency and operational excellence. We would accomplish this through implementing comprehensive systems that can efficiently manage, monitor, and govern all our operational activities under one unified umbrella. In this expansive framework, my role as a Zoho CRM and Systems Consultant is crucial. I am responsible for managing and overseeing the implementation, optimization, and functionality of a wide range of CRM systems acros

Zoho CRM Administrator

Aurionpro

Oct 2023 - Current (2 years 10 months)

With the acquisition of Trejhara Solutions by Aurionpro Solutions Limited, I am now leading as the Zoho CRM Administrator at Aurionpro Solutions. A forward-thinking visionary, I excel in optimizing business processes and have a comprehensive skill set in Zoho CRM. My proficiency spans customization, integration, workflow automation, data migration, report generation, and security configuration. Throughout my career at Trejhara Solutions, I demonstrated successful cross-functional collaboration and user training to ensure peak efficiency of the Zoho CRM platform. My capabilities extend beyond technical aspects; I am skilled in setting up meetings, delivering impactful presentations, and collaborating closely with internal teams to capture ne

Zoho CRM Administrator & Consultant

Trejhara Solutions

Oct 2022 - Sep 2023 (1 year)

Before the merger of Trejhara Solutions with Aurionpro Solutions, I served as Zoho CRM Manager, where I focused on driving innovation and optimizing business processes. My role covered the entire Zoho CRM spectrum, from gathering requirements to ensuring secure configuration and seamless platform performance through cross-functional collaboration and user training. Previously, as Business Development Manager for Singapore and Malaysia, I led sales operations, advocating for Interact_Suite across various industries. My approach included nurturing leads and building relationships via online platforms and targeted outreach. In addition to sales, I excelled in organizing meetings, delivering presentations, and fostering internal collaboration,

Manager: CRM Implementation & Administration (CEO's Office – Strategic Team)

Aurionpro

Sep 2021 - Current (4 years 11 months)

Before the merger of Trejhara Solutions with Aurionpro Solutions, I served as Zoho CRM Manager, where I focused on driving innovation and optimizing business processes. My role covered the entire Zoho CRM spectrum, from gathering requirements to ensuring secure configuration and seamless platform performance through cross-functional collaboration and user training. Previously, as Business Development Manager for Singapore and Malaysia, I led sales operations, advocating for Interact_Suite across various industries. My approach included nurturing leads and building relationships via online platforms and targeted outreach. In addition to sales, I excelled in organizing meetings, delivering presentations, and fostering internal collaboration

International Business Development Manager (Trejhara Solutions - An Aurionpro Group)

Aurionpro

Sep 2021 - Mar 2026 (4 years 7 months)

With the acquisition of Trejhara Solutions by Aurionpro Solutions Limited, I am now leading as the Zoho CRM Administrator at Aurionpro Solutions. A forward-thinking visionary, I excel in optimizing business processes and have a comprehensive skill set in Zoho CRM. My proficiency spans customization, integration, workflow automation, data migration, report generation, and security configuration. Throughout my career at Trejhara Solutions, I demonstrated successful cross-functional collaboration and user training to ensure peak efficiency of the Zoho CRM platform. My capabilities extend beyond technical aspects; I am skilled in setting up meetings, delivering impactful presentations, and collaborating closely with internal teams to capture n

Business Development Manager (International)

Trejhara Solutions Ltd

Aug 2021 - Sep 2022 (1 year 2 months)

C

Adobe Community Manager | US Technical Recruiter

CXCommunitycomArtyllect

Jan 2021 - Sep 2021 (9 months)

I am honored to have serve as a key contributor within the Customer Experience Community (CXC), a collaborative initiative founded by the San Francisco AEM Developers Community, in partnership with esteemed organizations such as Cisco, Intel, Stanford School of Medicine, and Symantec. CXC's flagship event, the Adobe Career Fair, serves as a nexus for employers seeking Adobe talent and Adobe professionals on the lookout for new career opportunities. As a member of CXC, my role involves actively participating in this independent, member-led group of Adobe practitioners. Our shared mission is to foster the exchange of knowledge, facilitate continuous learning, and promote professional networking centered around Adobe's wide array of products

Assistant Manager Business Development - Client Relations Merchandising (USA)

IKSULA

Oct 2020 - Jan 2021 (4 months)

Iksula is a leading e-commerce solutions provider for brands and retailers globally. Led by a team with over four decades of experience, Iksula assists over a dozen billion-dollar companies in managing their e-commerce operations seamlessly. Iksula helps brands and retailers realize superior economic performance by transforming their supply chain and retail operations for the digital era. We engineer cutting-edge tech for creating engaging experiences for your customers and automating business processes for your stakeholders. Partnering with Iksula helps businesses focus on strategic and core objectives, while we innovate and bring operational efficiencies.

Assistant-Manager Business Development & Merchant Relations. (USA)

Exborderscom

Sep 2018 - Feb 2020 (1 year 6 months)

ExBorders is a cross border e-commerce marketplace - offering a wide range of international brands. It's is a new paradigm in global online shopping. The idea is to break the barriers of cross-border trade and provide a simple one-stop solution to international shopping. ExBorders has partnered with some of the largest brands from the US, Europe, China and UAE - offering products ranging from electronics, toys, beauty, baby, fashion and many more! SYW Pte Ltd is a company registered in Singapore and managed by a team of highly experienced professionals with extensive knowledge in the fields of e-Commerce, Logistics, Finance, Information Technology, Marketing and Customer Service. With subsidiaries in US, UAE, China and India, the company e

Customer Relationship Executive (UK)

Tech Mahindra

Aug 2017 - Aug 2018 (1 year 1 month)

I bring expertise in customer service, sales, and retention for 3G/Hutchison services. As a CSR, my primary responsibility is to ensure customer satisfaction by providing excellent customer service and resolving technical queries regarding network issues. My job responsibilities include: Providing customer service and assistance to customers in regards to their 3G/Hutchison services. Sales and services of existing services to customers and retain and extend current contracts. Resolving technical queries regarding network issues for customers in a timely and efficient manner. Managing and furnishing customer accounts with accurate process guidelines and following up with customers on existing service orders. Providing daily synopsis and per

Business Development Manager (West-India)

Powerupcloud Technologies

Aug 2016 - Feb 2017 (7 months)

Powerup is an enterprise-class cloud consulting company focused on helping businesses move to the cloud. The dynamic and intuitive team at Powerup strives for customer satisfaction and delivers desired outcomes to businesses with undivided attention and support. Our consulting team can help you implement, migrate and optimize your cloud applications. We can also help you build Big Data analytics platforms to enable you to extract more value from your environment. A Premier Consulting Partner with AWS, a Gold Partner with Azure and a Cloud Consulting Partner of Google, Powerup’s certified team is here to help you achieve more on the cloud.

Business Development Manager (USA)

Nuvolat Cloud Group

Jun 2014 - Jul 2016 (2 years 2 months)

As a Business Development Manager, I specialize in promoting V-Run and FlexCloud, two cutting-edge enterprise cloud solutions. My job responsibilities included developing leads through various online sources, identifying potential clients, and the decision makers within the client organization. I use cold calling to ensure a robust pipeline of opportunities and set up meetings between client decision makers and company’s practice leaders/Principals. I initiate and complete presentations for new business opportunities and work with internal teams to deliver outstanding presentations to capture profitable business opportunities. I possess strong communication and negotiation skills and have experience working with technical staff and other

SR. Recovery Specialist. (USA)

First Credit Services Inc

May 2013 - May 2014 (1 year 1 month)

As a SR. Recovery Specialist for First Credit Services Inc. in the USA. I bring experities Gym Debt collections as a 3rd party collections agency. My primary responsibility is to communicate with debtors in order to recover delinquent debt while following the guidelines of the Fair Debt Collection Practices Act (FDCPA) to ensure quality in collections. I am responsible for achieving the assigned goals set by management in terms of fee, postdate, liquidation, and/or consolidation applications taken. I use skip tracing to locate debtors and maintain and update the Dos based collection CRM. I possess strong communication and negotiation skills that help me to recover delinquent debt effectively. I am well-versed in the FDCPA and ensure that

S

Head Of Marketing Operations

SHREE RAYA DEVELOPERS PRIVATE LIMITED

Apr 2012 - Mar 2013 (1 year)

Working for a Builder & Developer as the Head of Marketing Operations helps meI bring a wealth of knowledge and skills to the table, including expertise in managing and streamlining marketing strategies. I was responsible for leading the sales of real estate products and overseeing all marketing activities with management. My job responsibilities include handling a residential township project in Panvel, preparing the marketing plan with the help of team members, coordinating work activities with team members, and actively participating in product launching and expansion of business. With my selling experience of luxury residential projects at the prime location of city, I bring a unique perspective and understanding of target market and

SR. CRA, Level-3 (USA)

ZENTA

Sep 2010 - Jan 2012 (1 year 5 months)

Zenta is a world-class knowledge process outsourcing (KPO) and business process outsourcing (BPO) and Company, offering a full range of back-office, voice and on-site support solutions such as Credit Card Servicing, Consumer Lending Servicing, Accounts Receivable Management, Mortgage Servicing and Real Estate Capital Market Analytics. The Company serves the following verticals: Consumer Credit, Insurance and Financial Services, and Commercial and Residential Real Estate. Website http://www.zenta.com

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