Raquel Nonato De Sousa

Raquel Nonato De Sousa

About

Detail

Assistant - Translator - Receptionist
A Coruña, Spain

Contact Raquel regarding: 
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Timeline


work
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school
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Résumé


Jobs verified_user 0% verified
  • L
    Customer Support Specialist
    Localised
    Jul 2025 - Current (1 year 1 month)
    • Provide customer support via email for international retail and fashion brands. • Respond to customer inquiries regarding orders, returns, product information, and account issues. • Ensure clear and professional written communication with customers in Portuguese, English, and Spanish. • Assist customers in resolving issues efficiently while maintaining a high level of service quality.
  • V
    Property Acquisition Agent
    VRBO Property
    Oct 2024 - Jun 2025 (9 months)
    • Contacted property owners interested in listing their homes on the VRBO platform. • Presented platform benefits and persuaded owners to create property listings. • Assisted clients with creating and completing property profiles online. • Provided onboarding support during the registration process. • Conducted outbound calls in Portuguese, English, and Spanish.
  • Vonage
    Account Management Agent
    Vonage
    Apr 2024 - Current (2 years 4 months)
    • Managed customer accounts and provided customer service for Vonage US clients. • Resolved technical and service-related issues. • Followed up on customer cases and updated CRM records. • Provided tailored solutions based on customer needs.
  • I
    Interpreter
    Nov 2023 - Current (2 years 9 months)
  • S
    Interpreter
    SeproTec Multilingual Solutions
    Nov 2023 - Apr 2024 (6 months)
    • On-site interpretation for Federal Police, courts, and care homes. • Facilitated communication in legal and social contexts. • Ensured accurate and culturally appropriate interpretation.
  • Konecta
    Call Center Representative English-Portuguese-Spanish
    Konecta
    Jun 2023 - Oct 2023 (5 months)
  • T
    Volunteer
    Theologic Seminar
    Mar 2022 - Jun 2023 (1 year 4 months)
  • Private
    Nanny
    Private
    Jul 2019 - Dec 2020 (1 year 6 months)
  • AuPairCare Live-In Childcare
    Au Pair
    AuPairCare Live-In Childcare
    Jul 2018 - May 2019 (11 months)
  • Grupo seb
    Assistente Administrativo
    Grupo seb
    Aug 2017 - May 2018 (10 months)
  • R
    Representante de Atendimento
    Apr 2017 - Aug 2017 (5 months)
  • F
    Receptionist
    Fabiola Poch
    Feb 2017 - Dec 2017 (11 months)
  • S
    Monitora
    Sociedade Beneficente Evangelica De Ribeirao Preto - Soberp
    Aug 2013 - Apr 2016 (2 years 9 months)
    Proporcionar atividades lúdicas em período contraturno escolar para crianças e adolescentes em situação financeira vulnerável através da dança
  • P
    Receptionist
    Physio Athletic
    Apr 2011 - Apr 2012 (1 year 1 month)
    Recepção, atendimento ao público e serviços financeiros
Education verified_user 0% verified
  • P
    Programa Integrado de Emprego de Fundación DomusVi — Itinerario Administrativo
    Programa Integrado de Emprego de Fundación DomusVi
    Jan 2024 - Current (2 years 7 months)
  • E
    ETEC JMS — Nutrição e Dietética, Human Nutrition
    ETEC JMS
    Jan 2009 - Dec 2010 (2 years)
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