Kavita Rana
About
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Principal, Emanate Consulting | Helping founders scale without decision bottlenecks or operational chaos
India
Résumé
Jobs
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Sr. Accounts ManagerDigitiveJun 2026 - Current (5 months)- EPrincipalEmanate ConsultingJul 2024 - Current (2 years 4 months)Work with founder-led and growing businesses to remove execution bottlenecks by redesigning decision structures, approval systems, and authority frameworks that slow down operations as organizations scale.
What changes:
Organizations moves from founder-dependent execution models to structured delegation systems where managers and teams could take decisions without waiting for approvals, while maintaining control and accountability.
Measurable Improvements Observed Across Engagements
• Reduction in daily approval queries reaching founders and senior leaders
• Faster internal decision cycles across operations, hiring, and client servicing
• Improved ownership at mid-management and team levels
• C - Account Manager - Govt.BuzzClanOct 2023 - Jun 2024 (9 months)• Led operations across recruitment, onboarding, accounts, and client service teams for government contracts while aligning with compliance requirements.
• Acted as a central point of contact for US-based stakeholders, ensuring recruitment pipelines and payroll processes were aligned to client expectations.
• Supervised coordination between vendors, recruitment teams, and hiring managers to deliver optimized staffing solutions.
• Implemented structured onboarding and employee support systems, improving time-to-fill and candidate satisfaction.
• Negotiated employment offers and compensation aligned with global standards while balancing organizational budgets. - Sr. Client Relationship ManagerCompuVision Consulting IncFeb 2021 - Sep 2023 (2 years 8 months)• Managed operational delivery for US clients by supervising recruitment, onboarding, accounts, and reporting teams in India.
• Directed process improvements that reduced turnaround times and increased placement efficiency while meeting client SLAs.
• Collaborated with team leads to train, mentor, and empower recruiters, driving consistent performance improvements.
• Worked closely with finance teams to ensure compensation, invoicing, and compliance aligned with client and internal policies.
• Established long-term client partnerships through proactive communication and solution-based service delivery. - Accounts Managernd Century Technologies IncAug 2018 - Nov 2020 (2 years 4 months)• Oversaw account management and operational workflows for US clients, focusing on recruitment, onboarding, and vendor coordination.
• Streamlined candidate screening processes to ensure quality hiring and successful client deployments.
• Managed performance reviews and training schedules for team leads and account managers, driving workforce efficiency.
• Facilitated cross-department collaboration between onboarding, employee support, and recruitment teams. - USenior Client Relationship ManagerUS StaffingAug 2017 - Jan 2024 (6 years 6 months)Led delivery across Government, MSP, Healthcare, Commercial, IT and Non-IT staffing programs with responsibility for client communication, recruitment quality, SLA adherence, and team performance.
What Changed Because of This Role
US staffing operations moved from Director-dependent approval systems to structured, autonomous recruitment and account delivery models.
Measured Improvements
• Escalations reduced by 15–20%
• Turnaround time reduced from 48 hours to under 3–6 hours for recurring operational decisions
• Director bandwidth restored by 4–5 hours daily
• Improved submission quality leading to stronger interview and hire ratios
• Increased recruiter accountability and ownership - Client Relationship ManagerPacer StaffingAug 2017 - Mar 2018 (8 months)• Led recruitment teams servicing US clients across IT, pharmaceutical, and non-technical sectors.
• Implemented structured interview processes, feedback loops, and vendor management protocols to enhance team productivity.
• Reported directly to senior leadership and developed strategies for sustained operational growth. - USr. RecruiterUS StaffingSep 2015 - Jul 2017 (1 year 11 months)Executed full-cycle recruitment, negotiated offers, and collaborated with onboarding and payroll teams
to ensure successful candidate placement. - Recruiter IISPECTRAFORCESep 2015 - Oct 2016 (1 year 2 months)• Provided operational support and recruitment services to US-based financial clients, handling transaction support, queries, and placements.
• Led data management and candidate engagement initiatives across the recruitment lifecycle. - EHuman Resources ExecutiveEminence TechnosoftMay 2013 - Aug 2015 (2 years 4 months)• Supported HR operations, onboarding, and payroll coordination
• Improved documentation and employee lifecycle handling - EHR ExecutiveEminence TechnosoftMay 2013 - Aug 2015 (2 years 4 months)• Led HR operations including recruitment, induction, payroll, grievance resolution, and employee engagement across departments.
• Coordinated between management and employees to improve productivity, morale, and retention
Education
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- IMaster of Business Administration, Human Resources, FinancesInstitute for Management Studies IET Bhaddal