A
Amanda Macdermid
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Vice President, Revenue Enablement
Waterloo, Ontario, Canada
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Jobs
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Vice President, Revenue EnablementGeotabJan 2026 - Current (8 months)- AVP, Sales EnablementGeotabJul 2024 - Current (2 years 2 months)
- Director, Developer ExperienceBlackBerryJun 2021 - Current (5 years 3 months)Accountable for Customer Experience, UX Design, Product Documentation, Support, and Operations for BlackBerry IVY.
- Director, Operations Client ServicesBlackBerryJan 2019 - Jan 2021 (2 years 1 month)Accountable for service development and operational management within BlackBerry Labs, an incubation house for new product ideation.
- Director, Operations & SupportBlackBerryJan 2018 - Jan 2019 (1 year 1 month)Accountable to design, implement, and monitor performance of strategic after sales programs within our Mobility Solutions business unit.
- Senior Manager, Service RealizationBlackBerryJan 2016 - Jan 2018 (2 years 1 month)
- Senior Manager, Global Order EnablementBlackBerryJan 2015 - Jan 2016 (1 year 1 month)Responsible for global order management, customer account management, and sales order support for B2C and B2B business streams.
- Manager, Global Service DevelopmentBlackBerryJan 2011 - Jan 2015 (4 years 1 month)Managed implementation of new after sales service offerings within our global repair network.
- Project ManagerBlackBerryJan 2009 - Jan 2011 (2 years 1 month)Lead projects and process improvement initiatives within the global repair services division of BlackBerry.
- Supervisor, RMA SupportBlackBerryJan 2003 - Jan 2008 (5 years 1 month)