Hirak Borah

Global Solutions Advisor

HeadSpin

Jan 2024 - Current (2 years 8 months)

HeadSpin is a data platform that integrates data-driven decisions into all aspects of testing and building products. • The world's most capable device platform to test, automate, debug and build from the user perspective: cloud hosted in many edges, on-premise edge support, and create-your-own edge device network • A pioneering media platform to test and automate voice, streaming media, camera, and expanding smart endpoints • Running 24/7 at enterprise scale My role - Driving GTM conversations with clients across OTT, mobile, and web for AI-powered testing. Mapping complex customer needs to 130+ KPI benchmarks & 90+ real-world device conditions. Collaborate with product & engineering to translate market feedback into features. Evang

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Founder

Mar 2023 - Current (3 years 6 months)

Founded and scaled PageWork, a premium content services firm delivering copywriting, proofreading, and editing solutions for global clients. • 🏗️ Built a content agency from the ground up, closing 30+ B2B clients in the first year. • ✍️ Delivered 250+ premium content pieces (blogs, decks, whitepapers) driving SEO & conversion wins. • 🧠 Scaled a remote team; set up SOPs, feedback loops, and project automation via Trello & Slack. • 📊 Boosted client visibility on Google SERPs & LinkedIn through strategic messaging frameworks. • Managed a remote team of writers and editors; streamlined workflow with automation tools and SOPs • Created client acquisition strategies focused on portfolio marketing, testimonial loops, and SEO-driven

SDR Manager

ACCESS GLOBAL GROUP

Nov 2022 - Aug 2023 (10 months)

Led and grew a team of 8+ SDRs responsible for generating enterprise pipeline across Salesforce and cloud services. • Overachieved team quota by 135% in Q1 and 120% in Q2 through improved cadence design and call-flow coaching • Personally contributed 35% of total team pipeline through hands-on outreach and high-performing demos • Revamped LinkedIn messaging strategy, boosting reply rate from 6% to 18% within 60 days • Initiated a sales enablement framework for objection handling, resulting in faster ramp-up times (avg. 2.5 weeks) • Delivered 3 major operational process improvements that cut admin time by 40% Show less

SDR Manager

SalesIntel.io

Oct 2020 - Nov 2022 (2 years 2 months)

• Managed, trained, and developed 4-7 direct reports - training them on SalesForce, Hubspot, Outreach.io, SalesIntel platform, etc perfecting their calling script, call flow, LinkedIn outreach as well as email-drafting skills • Consistently exceed quarterly and monthly KPI's, for the entirety of employment-for self as well as the team. • Managed full-cycle sales process from lead generation to conversion through multiple sales approaches including inbound and outbound. • Recruited, trained and optimize a team of SDRs across the North American geography. • Maintained daily, weekly sales metrics and helped the team improve by understanding their performance via internal systems provided • Successfully executed new marketing and e-mail campaig

Senior Sales Develoment Representative

Ziff Davis

Mar 2018 - Oct 2020 (2 years 8 months)

📞 Managed outbound appointment setting for global IT giants like Dell, Capgemini, Persistent. • 🧩 Delivered 60+ successful client projects, coordinating end-to-end qualification and handover. • 📊 Ran deep discovery and market research via LinkedIn, ZoomInfo, Jigsaw & CRM tools. • 🤝 Facilitated closure meetings with key accounts & built pipeline across verticals.

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Senior Business Development Executive (End to End Sales )

Jul 2017 - Feb 2018 (8 months)

• 🧲 Achieved 135% of sales quota in Q3 through outbound email and call strategies. • 🎯 Owned complete sales cycle from prospecting to close. • 🔄 Optimized CRM tracking and reduced lead drop-off by 25%.

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Sales Development Representative

Flexisales Inc.

Jan 2017 - Aug 2017 (8 months)

📣 Delivered 10+ qualified leads/week via outbound outreach for UK/US accounts. • 🧠 Mastered BANT/CHAMP frameworks and CRM hygiene practices.

Debt Collection,Insurance Advisor

Credence Global Solutions

May 2016 - Jan 2017 (9 months)

• 📞 Managed 100+ weekly outreach and consistently maintained 92% CSAT. • 🤝 Honed negotiation skills that later boosted sales success. • 📚 Built foundational confidence in client-facing conversations and handling objections.

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