Tri Trinh

VP of Engineering & IT

Collectors

Dec 2021 - Mar 2026 (4 years 4 months)

I led Collectors' technology organizations, unifying Internal Platforms, Enterprise Systems, and Corporate IT. My mission was to enable the company to grow while modernizing the technical foundation. As Head of the AI Committee, I led our strategy for assessing, deploying, and governing AI tools across the organization. Major Initiatives: AWS Cloud Modernization SASE Network Modernization NetSuite ERP Implementation AI Adoption Strategy Core Functions: Corporate IT - Global Service Desk & Office Buildouts - IT Procurement - Networking - SaaS Operations Enterprise Systems - CRM - Salesforce - ERP - NetSuite Platform Engineering - Cloud Operations - Database Engineering - DevOps QA - AI

Director Software Development - Digital Services

Athene

Nov 2018 - Dec 2021 (3 years 2 months)

• Recruited and rebuilt an AWS Cloud Development team of 20+ people consisting of Tech Leads, Developers, and a Scrum Master from the ground up. • Measured and improved team’s velocity through dedicated training and implementing software engineering best practices. • Delivered an AWS Serverless Consumer Portal with over 200K+ users in Q1 2019. • Delivered an AWS Serverless Producer Portal in Q1 2021. • Worked on a rules engine using AWS Neptune that will be integrated with many systems in the enterprise. • Technology Stack: AWS Cloudfront, API Gateway, EC2, S3, Cognito, Secrets Manager, Lambda (Python, Node.js), RDS (PostgreSQL), DynamoDB, Neptune, SQS, SNS, WAF, Advanced Shield, jQuery, Bootstrap, Jenkins, Bitbucket, Jira, Confluence

Director of Applications IT

Advisor Group

Oct 2016 - Nov 2018 (2 years 2 months)

• Part of Technology Leadership Council responsible for overall application and database migration strategy from AIG to a new data center after the company was sold to Light Year. Over 60+ applications were included in the migration. • Technology Lead for the migration of all user and application data files (100+ TB) from AIG to the new data center. • Data Center Migration project completed early October 2017. • Managed and built out many IT systems including Advisor facing website, data warehousing, business intelligence, licensing and registration.

Director of Applications IT

AIG

May 2010 - Oct 2016 (6 years 6 months)

AIG Advisor Group • Managed and built out many IT systems including Advisor facing website, data warehousing, business intelligence, licensing and registration. • Strong enterprise software development life cycle (SDLC) experience and DevOps. • Responsible for a development team located in multiple locations across US and India. • Partner with management team to deliver complex technology solutions which align with business strategies. • Delivered mission critical applications and 24x7 production support. Planned and executed yearly DR drill of applications.

Development Manager

AIG

Mar 2007 - May 2010 (3 years 3 months)

AIG Advisor Group • Directed team of 15± people consisting of Tech Leads, Developers, DBAs, and Business Analysts. Team members were in multiple cities across US and India. • In early 2009, delivered a state-of-the-art commission statement platform using SSRS 2005 at a fraction of the cost of the previous commission project. This was the single largest request that was communicated during the 2008 Royal Alliance National Education Conference. • Successfully migrated all Oracle 9i databases/stored procedures to SQL Server 2005. • Application environment: Windows Server 2003, .NET 2.0, SQL Server 2005, Oracle 9i, and SharePoint 2007.

Lead Developer

AIG

Feb 2005 - Mar 2007 (2 years 2 months)

AIG Advisor Group • Lead the technical team and created a software development plan to successfully integrate a new broker dealer with 1,400 advisors into AIG Advisor Group. • Spent a month in India upskilling the offshore developers and learning more about the culture/work environment.

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Senior Web Developer

Merrill Corporation

Dec 2003 - Jan 2005 (1 year 2 months)

Part of the web application team that developed and enhanced www.merrillshop.com. The site allowed companies to order marketing materials such as postcards & flyers online.

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Software Developer

Minneapolis Consulting Group

Jan 2002 - Sep 2003 (1 year 9 months)

Responsible for supporting and enhancing the Culligan WaterWizard (WW) application. The application was designed to manage customer accounts, inventory, billing, and water delivery schedules for 27 Culligan dealerships around the Midwest.

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