Francesca Fretta

Client Services Manager

Cielo Talent

Sep 2021 - Current (5 years 1 month)

Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner, dedicated to ensuring our clients attract and hire better talent faster, all while providing a world-class candidate experience. We believe talent is the main differentiator in any organization, and we practice what we preach. From the front lines of sourcing, recruiting, scheduling and interviewing candidates to our client services team and C-suite leadership, Cielo people are knowledgeable, curious, and always willing to do what it takes to help your team succeed. We’re proud of our accomplishments and top position in the RPO industry, and we know none of it is possible without our great people. Many RPO providers think more like outsourcers than recruit

Senior Client Relationship Manager

ADP

Sep 2018 - Sep 2021 (3 years 1 month)

ADP RPO Client Relationship Manager (CRM). Strong relationships is the foundation of our success. The Client Relationship Manager (CRM) is responsible for developing a partnership with our client accounts by working directly with the client staffing team, hiring managers (Manager or Director level), or account team to develop and enhance strategies to ensure successful delivery of staffing services. Individuals must be highly consultative, have the ability to perform a variety of functional tasks, work within a team environment, and exhibit a commitment to our peers and clients. The Recruiting CRM is responsible for managing the recruitment efforts and hiring process for complex accounts and positions requiring he/she to lead the intake pro

Commercial Senior Staffing Supervisor

Kelly Services

Oct 2016 - Feb 2018 (1 year 5 months)

• Recruitment of non-exempt and exempt employees
• All Career Fairs and Recruiting aspects
• Employee file maintenance
• Compliance with FMLA, ADA, and EEOC regulations
• Unemployment claims
• Worker’s comp claims
• New hire orientation and training
• Scheduling and tracking of new hire background and drug
• Employee morale and employee recognition opportunities
• Measurement and reporting of turnover
• High level retirement
• Managed quarterly bonuses and retirement efforts
• Recruiter for Hospital Staffing/Account Manager

RECRUITER AND HR MANAGER

ViaAir

Jan 2015 - Jan 2016 (1 year 1 month)

• Recruited all staff including Executives, Managers, Pilots, Mechanics and Ground Ops
• Benefits
• Recruitment of non-exempt and exempt employees
• Designated DER and PRIA representative
• All Career Fairs and Recruiting aspects
• Employee file maintenance
• Compliance with FMLA, ADA, and EEOC regulations
• Unemployment claims
• Worker’s comp claims
• New hire orientation and training
• Scheduling and tracking of new hire background, drug and physical screenings
• Employee morale and employee recognition opportunities
• Measurement and reporting of turnover
• Payroll Administrator

Human Resources Director/Area Recruiter

Bluegreen Vacations

Jun 2011 - Jun 2015 (4 years 1 month)

• Oversaw all aspect of the recruiting and Human resources
• State Regulations and associate handbook guidelines
• Managed all associates benefits and payroll.
• Set up off site recruiting and managed employees.
• Developed skill level and talent of all employees by driving sales and business.
• Participated in an extensive training to display a strong command of the business approach.
• Devised and developed marketing strategies and service standards while staying in budget and foreseeing the estimated budget for future years for employee growth and raises.
• Recruited an average of 350 employees yearly for my targeted areas.
• Supervised inventory control, recruiting and training.
• Coached emp

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Francesca Fretta

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