M

Muhammad Irfan

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NOC Engineer
Lahore, Punjab, Pakistan

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Jobs verified_user 0% verified
  • RSM PAKISTAN RSM Avais Hyder Liaquat Nauman Chartered Accountants
    Senior Manager | Head - Managed IT Services
    RSM PAKISTAN RSM Avais Hyder Liaquat Nauman Chartered Accountants
    Jul 2026 - Current (3 months)
    • Lead the planning, implementation, and management of enterprise IT infrastructure and Managed IT Services.
    • Drive digital transformation initiatives through automation, AI-powered analytics, and modern IT solutions.
    • Manage Microsoft 365, Active Directory, Azure, Exchange, virtualization, and enterprise server environments.
    • Oversee network infrastructure, cybersecurity, firewalls, VPNs, endpoint security, and disaster recovery solutions.
    • Ensure 24/7 availability, performance, monitoring, and maintenance of IT systems, networks, and business-critical applications.
    • Lead IT Service Management (ITSM) operations, including Service Desk, incident, problem, and change management aligned with ITIL best practices.<
  • Government of Punjab
    Divisional Head of Information Technology
    Government of Punjab
    Jan 2025 - Jun 2026 (1 year 6 months)
    • Working closely with LG&CD leadership to implement digital governance policies and strengthen operational efficiency through modern IT solutions.
    • Managing and maintaining the company’s IT infrastructure, systems, and network operations to ensure continuous service availability, data integrity, and security.
    • Overseeing the Suthra Punjab Portal to ensure real-time data accuracy, compliance with reporting standards, and seamless coordination across departments.
    • Supervising IT and MIS teams for data collection, validation, troubleshooting, and system enhancement.
    • Implementing and monitoring attendance systems, GPS tracking, and IP camera integrations to enhance operational transparency.
    • Ensuring smooth integ
  • QIT Solutions
    NOC Engineer
    QIT Solutions
    May 2023 - Nov 2025 (2 years 7 months)
    • Performed L2/L3 network monitoring, incident resolution, troubleshooting, and escalation management.
    • DC, ADC, WSUS, DHCP, Filer Server, DFS, WDS, Meraki VPN.
    • Office 365, Exchange Online, SharePoint.
    • Work on escalated tickets from L1.
    • PhishingBox – managing the campaign.
    • CISCO Meraki for monitoring CISCO network devices.
    • Use of Microsoft Partner Center to manage users, Azure Directory, and Exchange.
    • Use of IT Glue as a database for documents, passwords, and many features.
    • Worked on Zoho for ticketing.
    • Worked on NinjaRMM and ConnectWise for remote sessions.
    • Email security by using Proofpoint and Microsoft Defender.
    • SentinelOne for endpoint security.
    • Security
  • Elogix IT
    System and Network Engineer
    Elogix IT
    May 2023 - Nov 2025 (2 years 7 months)
  • Cloudit
    System and Network Engineer
    Cloudit
    Apr 2022 - Jun 2023 (1 year 3 months)
    • Coordination with other departments to upgrade the IT infrastructure.
    • Coordination with management to provide effective solutions for the problems.
    • DC, ADC, DHCP, File Server, DFS, FSRM, WDS, PPTP Remote Access VPN
    • Upgrading all the necessary software and upgrading server roles as per demand
    • Strong coordination with end users to resolve their issues.
    • Use of Microsoft Teams for coordination with teams and with end users.
    • Use of IT Glue as a database for documents, passwords, and many features.
    • Use of PRTG for Network Monitoring
    • Use of different tools to monitor the performance of our employees, like BrightGauge
    • Office 365 – Microsoft Teams, SharePoint, etc.
    • CISCO Meraki
  • Great Computer SolutionsInc
    System and Network Engineer
    Great Computer SolutionsInc
    Mar 2022 - Jun 2023 (1 year 4 months)
  • Apna Micro Finance Bank Limited
    IT Officer
    Apna Micro Finance Bank Limited
    Nov 2017 - Mar 2022 (4 years 5 months)
    • Meetings with the vendors to provide the best solution to different problems faced in the
    head office as well as in all the branches all over Pakistan.
    • To write technical proposals and do the technical documentation.
    • Prepare reports of technical visits and inform higher authorities.
    • Huawei, FortiGate, and MikroTik router board configuration. Create a GRE tunnel for
    connectivity.
    • Network troubleshooting to remove any faults related to the network.
    • Network deployment of a newly established branch
    • Implement the policies to ensure network security of the bank.
    • Fortinet firewall configuration
    • Implement the policies to block different regions and IPs to ensure network security.
  • ANZ Global Soft
    Manager IT
    ANZ Global Soft
    Oct 2015 - Oct 2017 (2 years 1 month)
    • To write technical proposals and do the technical documentation.
    • Prepare reports of technical visits and inform higher authorities.
    • Rapidly establish a good working relationship between end users and other teams
    • Strong cooperation and coordination with the team to ensure quality work.
    • Prepare and maintain the inventory documents.
    • Work continuously on a task until completion.
    • Meetings with clients to get projects for the software house.
    • Use different social media platforms for project appraisal.
    • Setup Microsoft hyper V environment
    • Apply the required configuration to provision the required VMs.
    • Hands-on experience with Microsoft System Centre components
    • Perform sec
  • GrenTech Pakistan PVT Ltd
    Project Engineer
    GrenTech Pakistan PVT Ltd
    Apr 2012 - Oct 2015 (3 years 7 months)
    SDR 3G / 4G Swap Project of Telecom Network.
    • SDR swap engineer at GrenTech Pvt for Telenor and Zong ZTE swap project
    • Managing a team of 42 people to complete an assigned task within time.
    • Expansion of sites by using extra RSU racks and fiber cables.
    • Swap the site from 2G to 3G/4G apparatus using SDR and Microwave link.
    • Installation of ZTE RRU of 900MHz, 18MHz and 21MHz.
    • Installation of dish antennas to achieve the required RSL for microwave communications.
    • To manage the team on site and ensure all the activities are done as per SOP.
Education verified_user 0% verified
  • Forman Christian College A Chartered University
    Pre-Engineering
    Forman Christian College A Chartered University
  • University of Engineering and Technology Lahore
    MS Computer Engineering
    University of Engineering and Technology Lahore
    Jan 2020 - Jan 2022 (2 years 1 month)
  • Comsats Institute of Information and Technology
    Engineer's degree, Telecommunications Engineering
    Comsats Institute of Information and Technology
    Jan 2008 - Jan 2012 (4 years 1 month)
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