Tyler Fontaine

Tyler Fontaine

About

Detail

Head of Support
Texas, United States

Timeline

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Résumé

Jobs verified_user 0% verified
  • Supabase
    Head of Support
    Supabase
    Oct 2023 - Current (2 years 11 months)
  • Timescale
    Director - Global Technical Support and IT
    Timescale
    Dec 2022 - Sep 2023 (10 months)
  • Timescale
    Director - Global Technical Support
    Timescale
    Sep 2021 - Dec 2022 (1 year 4 months)
  • Timescale
    Manager of Technical Support
    Timescale
    May 2021 - Sep 2021 (5 months)
  • Timescale
    Support Engineer
    Timescale
    Feb 2020 - May 2021 (1 year 4 months)
  • Elastic
    Senior Manager of Technical Support
    Elastic
    May 2019 - Jan 2020 (9 months)
  • Elastic
    Manager of Technical Support
    Elastic
    Nov 2017 - May 2019 (1 year 7 months)
  • Elastic
    Technical Support Engineer
    Elastic
    Sep 2015 - Nov 2017 (2 years 3 months)
  • Zimbra
    Senior Systems Administrator
    Zimbra
    May 2015 - Sep 2015 (5 months)
    Internal Infrastructure for business use, development use, including multiple data centers for both public, private, and SASS environments. Environments were Windows-based, Linux-based, including Hyper-V, ESX, and KVM hypervisors. I was also responsible for growth planning, asset management and auditing, alignment between IT and Product Development teams, as well as day-to-day operations and system maintenance and upkeep.
  • Zimbra
    Senior Technical Support Engineer
    Zimbra
    May 2014 - Apr 2015 (1 year)
    Technical Support engineer for Zimbra Collaboration
  • Angels of Care Pediatric Home Health
    Systems Administrator
    Angels of Care Pediatric Home Health
    Nov 2011 - Apr 2014 (2 years 6 months)
    General Windows Systems Administration, including Server 2003, Server 2008, 2008R2, Exchange 2007.
  • LeTourneau University
    Sr. Student Helpdesk Technician
    LeTourneau University
    Jan 2007 - Jan 2008 (1 year 1 month)
  • D
    Senior Technician
    Diamond Computers
    Jan 2005 - Nov 2011 (6 years 11 months)
    I did general PC troubleshooting and repair, small business networks, including file servers, wireless, internet and router setup and configuration. I built and repaired Desktop and laptop PCs, servers, and put together technology solutions for small businesses in the area.
Education verified_user 0% verified
  • LeTourneau University
    Bachelor of Arts (B.A
    LeTourneau University
    Jan 2005 - Jan 2008 (3 years 1 month)
Projects (professional or personal) verified_user 0% verified
    This is a community-created genome.