Juan Flores
About
Detail
Talent Acquisition Specialist
Arlington, Texas, United States
Résumé
Jobs
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Talent Acquisition SpecialistPatra CorporationFeb 2025 - Current (1 year 7 months)- Insurance Sales AgentFarmers InsuranceJul 2024 - Feb 2025 (8 months)• Provided insurance policy recommendations and educated clients on coverage options. • Received warm lead transfers from telemarketing team for sales opportunities. • Collaborated with team members to ensure client satisfaction and retention.
- JSales ProducerJennifer Haring Farmers Insurance AgencyJul 2024 - Feb 2025 (8 months)Work with telemarketer on transferred lead calls Promote insurance agency to clients Discuss different types of coverage that meets client needs Maintain all insurance documentation in a confidential way
- Insurance AgentFarmers InsuranceNov 2021 - Jul 2024 (2 years 9 months)• Recruited and trained employees to provide exceptional customer service and insurance expertise. • Marketed agency by networking with the local chamber to increase brand visibility and attract new clients. • Recommended policies and educated clients on insurance coverage options to ensure their financial security. • Merged business with a local Farmers agent, assisting with all clients to provide seamless service.
- JAgent/OwnerJuan Ramon Flores Farmers InsuranceOct 2021 - Jul 2024 (2 years 10 months)Legal representative of insurers Train employees on Farmers platform and agency culture Manage employees in the agency to meet sales goals Network with potential customers Educate customers on each type of insurance coverage and make recommendations based on their needs
- DProject ManagerDeluxe Roofing ConstructionMay 2018 - Nov 2021 (3 years 7 months)• Marketed local roofing company by providing complimentary roof analysis to homeowners. • Consulted with clients to assess roof and exterior damage, ensuring customer satisfaction. • Coordinated roof installations efficiently to meet client needs and maintain quality standards.
- DProject Manager/Independent ContractorDeluxe Roofing ConstructionMay 2018 - Oct 2021 (3 years 6 months)Marketed local roofing company by completing a complimentary analysis of the roof Met with homeowner to discuss the extent of damage to the roof Effectively coordinated installation of the roof and maintained customer satisfaction Guided clients through the claims process
- CPS Investigator IHHSCJan 2017 - Jul 2018 (1 year 7 months)• Conducted forensic investigations of reports of abuse/neglect to children to determine harm. • Interviewed parents, caregivers, and other involved parties to assess child safety. • Documented all relevant information accurately and timely for child protection.
- Investigator IDFPS Child Protective ServicesJan 2017 - Jul 2018 (1 year 7 months)Responded quickly in crisis situations involving children who may be in an abusive or neglectful situation Interviewed people in the case such as parents, caregivers, family members, medical staff, teachers, and law enforcement Built relationships with school staff to gather information regarding the report concerned Developed and maintained effective working relationships with law enforcement officials, judicial officials, legal resources, and medical professionals
- ROwner/Operator/Sales & MarketingRJSnacksNov 2015 - Aug 2018 (2 years 10 months)Marketed local vending machine through local marketing agencies Network Marketing through H.E.B Chamber of Commerce
- RBusiness OwnerRJSnacksNov 2015 - Jun 2018 (2 years 8 months)• Managed vending machine operations for hotels, public places, and businesses in Bedford, Texas. • Ensured timely restocking of machines to maintain quality service and customer satisfaction.
- CCommunity Supervision Officer ICSCD Tarrant CountyFeb 2015 - May 2016 (1 year 4 months)Supervised and counseled community supervision clients Managed probationer programs and insured successful completion of probation Discussed issues via incoming and outgoing phone calls with Court Officers, Supervision Officers, District Attorney, and direct & indirect Supervisors Conducted on-site work and home visits
- Probation OfficerTarrant County Adult ProbationJan 2015 - May 2016 (1 year 5 months)• Supervised and counseled community supervision clients, ensuring successful completion of probation. • Developed and implemented informed plans of supervision, discussing issues with relevant stakeholders. • Conducted on-site work and home visits, monitoring and enforcing Conditions of Community Supervision.
- Field Monitor/Investigator/Co-ManagerLogistiCare SolutionsAug 2012 - Feb 2015 (2 years 7 months)Executed investigations involving fraud and documented all findings Multitasked by resolving client complaints/claims and filed reports on each investigation Scheduled field work in coordination with field monitor team and management to include planning and documenting work schedule
- Field InvestigatorLogistiCare SolutionsAug 2012 - Jan 2015 (2 years 6 months)• Discussed contractual obligations with transportation providers to ensure compliance. • Executed investigations involving fraud and documented all findings for analysis. • Developed monthly Excel spreadsheet of transportation provider compliance metrics. • Resolved client complaints/claims and filed detailed reports on each investigation.
- SBusiness OwnerStar Executive Airport ServiceApr 2007 - Mar 2012 (5 years)• Managed transportation logistics for hire, ensuring smooth operations for passengers. • Collaborated with clients to provide personalized transportation services. • Marketed and promoted Star Executive Airport Service through local advertising resources.
Education
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- Certificate, Human Resources Management/Personnel AdministrationThe University of Texas at Austin Center for Professional Education CPEOct 2024 - Dec 2024 (3 months)
- Bachelor of Arts - BA, Criminal Justice and CriminologyThe University of Texas at ArlingtonJan 2009 - Dec 2011 (3 years)