Chief Administrative Officer
United Automobile Insurance Company
Mar 2020 - Oct 2025 (5 years 8 months)
As Chief Administrative Officer, responsible for overseeing and optimizing administrative, operational, and corporate support functions in a dynamic, growth-focused non-standard insurance organization. Key duties include:
Leading enterprise-wide administrative strategy to support core insurance operations, including claims, underwriting, and customer service.
Driving operational efficiency through process improvement, cross-functional alignment, and workflow automation.
Overseeing corporate services functions such as compliance, facilities, vendor management, and internal policies and procedures.
Partnering with executive leadership to support strategic planning, budgeting, and performance tracking across departments.
Ensuring regulato