Santiago Estrada Galvez

I have a solid background in customer service, I excel in tasks such as scheduling, follow-ups, warm/cold calls, customer advocacy, managing files, classifying documents, and drafting requests for company and customer success. I bring a wealth of experience in creating seamless customer interactions, from appointment coordination to addressing customer concerns effectively. My remote work experience has equipped me with the skills to thrive in a virtual environment, allowing me to perform all required duties efficiently. I am adept at managing various tasks, consistently delivering results that drive company excellence. Additionally, my native Spanish proficiency enables me to communicate seamlessly with Latin American customers.