- Currently manage a Team of 15 members - Provide coaching sessions twice a month - Team meetings with stakeholders weekly - Team meetings with staff members and management - Client facing and data driven management - QA and performance review - Talent and professional carreer development - Report directly to client and Management in CR - 1:1 sessions to provide proper feedback in regards to performance and professional behavior - Manage 5 daily tasks including data entry and billing - Manage several projects (1-7) according to stakeholder needs - Training Auditors and possible Supervisors - Project and Time management
Contact Andres regarding:
work
Full-time jobs
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
Customer Support Representative
TreviPay
Feb 2024 - Current(2 years 8 months)
Case resolution Call interaction with internal and external associates Reporting Multitasking