Robert McIntyre

Robert McIntyre

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Vice President of Enterprise Sales, US and Latam
United States

Timeline

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Job
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Résumé

Jobs verified_user 0% verified
  • Revenoid
    Advisor | GTM
    Revenoid
    Mar 2024 - Current (2 years 7 months)
    The future of prospecting is fundamentally human. Revonoid propels prospecting into the future with intelligent AI, delivering fresh, relevant sales triggers and captivating conversation starters that perfectly integrate into every outreach.
  • Glia
    Vice President of Sales
    Glia
    Jan 2023 - Current (3 years 9 months)
    Glia is the only AI powered unified interaction management platform that enables financial services organizations to more personally engage their digital and voice customers in the same way they would in-person. Using Glia's enterprise SaaS platform, businesses engage voice and website visitors with a seamless and uninterrupted experience across all channels using voice, video, audio, messaging, CoBrowsing, and AI without the need for downloads or installations. Glia customers are able to realize improved servicing efficiency/cost savings and increase on-line sales with dramatically improved web conversion rates. The customer service experience is also vastly enhanced as measured via improved NPS and CSAT rates. By partnering with Glia, you
  • AccuTech Corporation
    Major Account Executive
    AccuTech Corporation
  • Glia
    Director of Enterprise Sales
    Glia
    Jan 2020 - Jan 2023 (3 years 1 month)
    Hired as Glia’s first Sales Director in 2020. Responsible for building out Glia sales process, hiring profile, AE training, operating cadence and qualification framework. This framework created a repeatable and consistent growth engine.
  • Customer Experience at Rutgers
    Advisory Board Member
    Customer Experience at Rutgers
    Nov 2018 - Jun 2022 (3 years 8 months)
    ​As a Advisory Board Member, my role was to support the Rutgers Faculty and Program Managers in delivering relevant offerings and strengthening the fundamental mission of the Rutgers Customer Experience Program. Specifically, my contributions as a Advisory Board Member were as follows:

    1. Preserving and enhancing the reputation and quality of the School through strategic review of credit and noncredit offerings to the community, while helping to build value to the business community.

    2. Offering the benefits of my experience to Rutgers faculty and students through occasional classroom visits, input on programs, forums and conferences.

    3. Promoting the School’s goal of linking industry with academia to help e
  • Fuze
    Director, Engagement Management Team, North America
    Fuze
    Nov 2017 - Dec 2019 (2 years 2 months)
    As Director of the Fuze North American Engagement Management team, my team and I were responsible for creating tailored implementation plans to help Customer's successfully migrate from their existing complex legacy systems over to the industry leading Fuze UCaaS cloud platform. Specifically, my team was responsible for helping our Customer's minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the process. As a result of putting our Customer's needs first with a focus on long term Customer Success, my team and I exceeded our yearly sales and revenue booking targets. In addition to Managing my team, I was responsible for developing ongoing process improvement strategies
  • Fuze
    Sr. Manager, Engagement Management Team, Eastern US
    Fuze
    Mar 2017 - Oct 2017 (8 months)
    As a Sr. Manager of the Fuze US Engagement Management team, my team and I were responsible for providing custom implementation Migration Plans and SOW's to help Customer's successfully migrate from their existing complex legacy systems over to the industry leading Fuze UCaaS cloud platform. Specifically, my team was responsible for helping our Customers minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the migration process. As a result of always focusing on my Customer's needs first, my team and I exceeded yearly individual sales and revenue booking targets while driving Customer satisfaction.
  • Fuze
    Sr. Engagement Manager- Sales
    Fuze
    Nov 2015 - Feb 2017 (1 year 4 months)
    As a Professional Services Sr. Engagement Manager, I helped Customers minimize the risks and complexities that go along with domestic and large global enterprise UCaaS deployments by simplifying the migration process. As a result of always focusing on my Customer's needs first, I exceeded my yearly individual sales and booking targets while driving Customer satisfaction.
  • CA Technologies
    Sr. Manager, Eastern US Region
    CA Technologies
    Jul 2010 - Nov 2015 (5 years 5 months)
    As a Sr. Manager, my team and I were responsible for providing simplified solutions which help clients to solve their complex requirements and drive successful business outcomes.

    During this time my team and I consistently over achieved on our services bookings and revenue targets. I personally also achieved global awards for excellence in Program Execution and Delivery by enabling Customer Success.
  • CA Technologies
    Account Manager
    CA Technologies
    Jul 2008 - Jul 2010 (2 years 1 month)
Education verified_user 0% verified
  • University of Vermont
    BS, Small Business Management
    University of Vermont
    Jan 1995 - Jan 1999 (4 years 1 month)
  • University of Vermont
    University of Vermont
    University of Vermont
    Jan 1995 - Jan 1999 (4 years 1 month)
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