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Pierre Abanil

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Data Nerd | Business Intelligence | Strategic & Enterprise
Smiths Falls, Ontario, Canada
Contact Pierre regarding: 
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • P
    Project Manager
    Nov 2025 - Current (1 year)
    Project Management Customer Success Management SaaS Implementation & Onboarding Product Demonstrations Data Analysis & Reporting Zendesk & Customer Support Systems Account Management & Revenue Growth Stakeholder Communication Process Improvement
  • Solink
    Enterprise Customer Success Manager
    Solink
    Nov 2021 - Jul 2025 (3 years 9 months)
  • Solink
    Enterprise Customer Success Manager
    Solink
    Nov 2021 - Jul 2025 (3 years 9 months)
  • Solink
    Customer Success Manager
    Solink
    Nov 2021 - Jul 2025 (3 years 9 months)
  • Solink
    Enterprise Customer Success Manager
    Solink
    Nov 2021 - Jul 2025 (3 years 9 months)
  • S
    Screening Point Manager
    Jan 2018 - Nov 2021 (3 years 11 months)
    PEARSON INT'L AIRPORT YYZ MACDONALD-CARTIER INT'L AIRPORT YOW Responsible for managing a team of screening officers and ensuring the safety of passenger of onboarding screening measures. I am currently a manager of 20 to 45 (unionized) screening officers at a class one airport in Ottawa. My role entitles being up to date with the latest safety protocols set by Transport Canada and Canadian Air Transport Security Authority to ensure the safety of passenger pre-boarding screening measures. Everyday has different challenges as the complexity of avionic security fluctuate frequently.
  • G
    Scheduling \ Logistics
    GardaWorld Cash Services
    May 2015 - Jan 2018 (2 years 9 months)
    • Preparation and maintenance of master schedule for the Mississauga Branches unionized employees.
    • Responsible for adhering to scheduling practices and processes for hourly employees taking into account all applicable collective agreements and/or employment standards requirements.
    • Troubleshoot availability gaps to ensure that all efforts are made to avoid shift interruptions
    • Document sick calls, book offs and determines, in collaboration with operations,whether or not replacement staff is required.
    • Collaborates with Payroll, Human Resources and Operations.
    • Provides consultation to managers regarding scheduling best practices.
    • Communicate lack of coverage and escalate to Manager as required.
    • U
  • C
    Customer Service Manager
    Nov 2001 - Apr 2015 (13 years 6 months)
    I was in charge of the daily operation of different retail business concepts while tackling on different projects such as recruitment, marketing, specialty programs, social committee, and health and safety. My career spanned to multiple locations across Toronto and have been awarded superior service and clientelle retention. Achievements Increased visitation by 11% every quarter from 2004 to 2009 Customer Service Excellence Award 2005 to 2008 Inventory Management improvement scores 2007 and 2008
Education verified_user 0% verified
  • University of Toronto
    University of Toronto — Fullstack Development
    University of Toronto
    Jan 2019 - Dec 2019 (1 year)
    An intensive 24-week long program dedicated to designing and building web applications. Skills learned consisted of HTML5, CSS3, Bootstrap, Ruby, Ruby on Rails, Postgresql, JavaScript, JQuery, and ReactJS.
  • Centennial College
    Centennial College — Bachelor of Business Administration (B.B.A.) Operations & Production Management
    Centennial College
  • University of Toronto
    University of Toronto — Project Management
    University of Toronto
  • H
    Henry Carr
    Henry Carr
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