Yesenia Yepez

Q

Quality Assurance Specialist

Jun 2026 - Current (5 months)

Supported Decision Planning and Financial Management Services

S

Special Incidents Coordinator

Jan 2022 - Current (4 years 10 months)

• Serving 2-year term on Executive Cabinet
• Chair for California Risk Mitigation and Planning Committee which advises twenty-one regional centers on how to utilize data analysis, foster collaborative relationships, and honor a person-centered approach to improve health and safety standards for clients with developmental disabilities
• Plan resource fairs and awareness campaigns for vendors and service coordinators regarding clients’ sexual rights, navigating conversations on healthy relationships for developmentally disabled individuals, and sexual violence/trafficking prevention
• Collaborate with community resources to provide sexual abuse victims with empathetic case management, low-cost/free HIV and AIDs testing, and com

I

IT Training Specialist II

Aug 2021 - Jan 2022 (6 months)

• Resolved helpdesk support requests related to Information Technology from agency staff and Sandis customers throughout 21 regional centers in Southern California
• Coordinated Sandis and Technology-related trainings for Service Coordinators
• Modified and maintained SDRC agency website
• Supported computer hardware and software problem resolution
• Entered rates, rate changes, and deactivated rates in the Uniform Fiscal System (UFS)
• Collaborated with the Community Services Department to authenticate rates with the DDS auditor

Pro Bono Consultant

International Crisis Group

Jan 2020 - May 2020 (5 months)

• Sorted and analyzed 5000 links of Borderland Beat blog publications to identify which cartel groups were operating in various Mexican municipalities
• Coded municipality-group-link relationships to be used for automated identification of armed actors
• Conducted case studies of specific cartels and DTOs tracking when, where, and why factions or alliances appear
• Completed qualitative research on apparent effects of cartel fragmentation on policy decisions (leadership decapitation, negotiation, etc)
• Utilized PowerPoint to construct a family tree for splintered groups such as its leadership, reasons for splintering, territory, relationships with other splintered cells, and current operational status

R

Research Fellow

Aug 2019 - Jul 2020 (1 year)

• Established a pilot program that provided rapid immigrant family documentation and reunification services for Central American immigrant families in Tucson & Yuma, Arizona.
• Organized migrant data for Casa Alita's shelter and Catholic Community Services to assist with arranging and vetting transportation services for at-risk families
• Collaborated with Catholic Community Services chapters to produce a Handbook of Best Guidelines and Practices for Establishing Emergency Immigrant Shelters in Arizona and other migrant-receiving cities
• Curated resources (physical, medical, legal, psychosocial) for Central American immigrants and taught parents and children their rights
• Arranged safe shelter for more than 100 immigra

D

Scribe

Disabilities Support Services

Jul 2018 - Aug 2019 (1 year 2 months)

• Works well with students with disabilities in the capacity of writing/typing, verbatim, orally dictated information from the students.
• Makes all changes in dictation including sentence structure and information formatting, as indicated by the student.
• Reads the dictated information aloud to the student, as needed.
• Keeps all information regarding students and work activities confidential.
• Asks questions when grammar and/or spelling clarification is needed.

C

Administrative Associate for the Dean's Office

College of Professional Studies - GWU

Dec 2017 - Aug 2021 (3 years 9 months)

• Developed and collaborate with faculty program directors and professors on advising, competitive analysis, corporate and community college partnerships, business development, recruitment strategy and events, marketing campaigns, and outreach to increase enrollment for Paralegal Studies and Healthcare Corporate Compliance programs
• Utilized Salesforce and TargetX CRM systems for data input, communication to prospective students, analysis, reporting, and application review
• Built relationships and provided a superior level of customer care in recruiting and advising working professionals, adult learners, veterans, active duty military, and community college students for online and on-campus, certificate, undergraduate, and gradu

D

Director

Jun 2017 - Current (9 years 5 months)

• Leads local grassroots public health initiative which provides assistance in Spanish and English to Latino and non-Latino cancer patients and families in Yuma County, Arizona
• Organizes bi-weekly meetings with board members, sponsors, and donors
• Recruits youth to assist walkathon participants and cancer survivors, as well as provide public health resources to the Yuma County community
• Writes grants and sponsorship letters

M

Intern - Immigration Policy and Consulate Affairs

Mexican Embassy for The United States

May 2016 - Sep 2016 (5 months)

• Conducted research and wrote policy briefs on immigrant abuse cases, deportation data, and migrant worker programs along the Sonoran Border in Spanish and English
• Created an interactive map for the Embassy website which can be used to locate the nearest consulate and tabulate Mexican and Mexican-American populations throughout the US, consulate territories
• Translated important notices, including DACA legal advice, in a timely manner from Spanish to English and vise versa.
• Wrote policy briefs and speeches for the Ambassador to present during conferences held by organizations such as NAELO and LULAC
• Maintained social media sites and updated directories frequently

S

Student Liaison

Sep 2015 - Jul 2017 (1 year 11 months)

• Led Student Staff Town Hall meetings in discussing issues relevant to both library staff and student employees and how these issues can be solved
• Coordinated with student campus leaders and organizations to arrange presentations in the library
• Organized events for students to partake in year round, especially during midterms and finals week
• Advised Undergraduate, Graduate, and Post-Graduate patrons on Library policies and resources
• Set up themed book displays each month as well as assist in making other student events attractive to Library patrons
• Managed Library social media sites and provide students with important information in a timely manner

D

Director and Founder

Apr 2015 - Mar 2017 (2 years)

• Oversaw five committees in the organization of this yearly campus-wide event on March 31st
• Coordinated biweekly with several influential organizations both on campus and in DC to inform students about the Cesar Chavez’s civil rights movement and the importance of advocating for social justice
• Collaborated with professors in the Spanish Department to create a Cesar Chavez week-long lesson plan for Spanish Language Learning and Spanish Service Learning classes

O

Administrative Assistant

Office of Finance and Administrative Operations - GW Libraries and Academic Technologies

Aug 2014 - May 2015 (10 months)

• Updated as well as published budget plan and expense reports for GW Libraries and Academic Innovation (GWLAI) staff
• Managed 50 high-stake donor accounts
• Organized and electronically uploaded over 500 financial records into new GWLAI database
• Assisted Library patrons and donors by telephone; answered and referred inquiries

P

Hostess

Paolos Restaurant

Aug 2013 - Oct 2013 (3 months)

Y

Office Manager

Yepez Auto Parts

Aug 2009 - Aug 2013 (4 years 1 month)

• Entered customer invoices into QuickBooks, tracking, and collecting from customers on a regular basis.
• Input Purchase Orders into QuickBooks and ordered parts in a timely and accurate manner
• Maintained a weekly outline, confirmed appointments, and communicated with mechanics and customers on scheduling.
• Created estimates for customers and submitting for approval.
• Kept office and shop supplies stocked
• Managed part deliveries and mechanic work orders.
• Collaborated with local automotive shops to improve customer satisfaction.

About

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Timeline

Résumé

Yesenia Yepez

About

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Behavioral traits