Dominika Rytlewska

Dominika Rytlewska

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Customer Service Representative at interactive investor
England, United Kingdom

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Full-time jobs

Timeline


work
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Résumé


Jobs verified_user 0% verified
  • interactive investor
    Vulnerable Customer Specialist
    interactive investor
    Dec 2023 - Aug 2025 (1 year 9 months)
    Supported customers experiencing vulnerability in line with FCA guidance and Consumer Duty. Identified and recorded vulnerability markers, applied reasonable adjustments, and delivered tailored, empathetic support across phone and written channels. Ensured customers understood financial information and were treated fairly, while working closely with compliance, complaints, and operational teams. Acted as an internal advocate for accessibility, safeguarding, and inclusive customer care.
  • interactive investor
    Customer Service Representative
    interactive investor
    May 2023 - Aug 2025 (2 years 4 months)
  • Club L London
    Customer Service Advisor
    Club L London
    Jan 2022 - Apr 2023 (1 year 4 months)
  • Club L London
    Web Content Executive
    Club L London
    Dec 2020 - Jan 2022 (1 year 2 months)
  • Club L London
    Administrative Assistant
    Club L London
    Jul 2020 - Dec 2020 (6 months)
Education verified_user 0% verified
  • C
    Cadbury Sixth Form College
    Cadbury Sixth Form College
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