James Keating

Inside Sales Associate

Amazon

Sep 2025 - Current (1 year 2 months)

This program focuses on partnering with businesses to support Amazon's delivery operations. My role involves qualifying inbound leads by verifying their legitimacy and ensuring they meet program requirements. This process includes reaching out to prospects via phone, text, and email to establish contact. Qualification is determined by the company's ability to provide the necessary documentation to validate their business.

Sales Specialist

OutboundView

Jun 2024 - Mar 2026 (1 year 10 months)

Leadership Team Lead

ResiBrands

Jan 2024 - Jun 2024 (6 months)

I am currently leading the first outbound effort for Resileads.

Data Analyst

Callaway Golf

Dec 2022 - Mar 2024 (1 year 4 months)

Managing and auditing data for the sales team. Collaborating with the sales team to ensure that all returns and refunds are accurate and executed. Running reports on returns and refunds to build a consensus on which products were the most problematic. Creating campaigns and promotions with the sales team to maintain steady flow of product.

Inside Sales Representative

Bonterra

Feb 2022 - Aug 2022 (7 months)

I facilitated the entire sales cycle. I would use different tools in order to qualify and determine the specific product to be proposed before contact. Using inbound leads and cold calling to find the C-suite individual responsible for contract signature. During first contact I would set expectations and a dated outline for the proceeding meetings. These meetings included introduction PowerPoints, product demonstrations, proposal calls, and contract meetings. I established relationships that allowed me to broaden and expand my pipeline.

Business Development Representative

Bonterra

Aug 2021 - Feb 2022 (7 months)

Navigating CRM reports and finding the correct and appropriate individual to contact in order to qualify leads. Once qualified, I would establish a meeting with the appropriate Account executive. Leading the team for 8 weeks in lead generation I was given the opportunity to spearhead the company's first BDR outbound effort. I created an outline for the entire team that allowed for an increase of lead production by 33%.

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James Keating

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