Patrick Kelley

Patrick Kelley

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Vice President of Customer Success
Raleigh, North Carolina, United States

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Résumé

Jobs verified_user 0% verified
  • Bluesight
    Vice President of Customer Success
    Bluesight
    Jul 2025 - Current (1 year 2 months)
  • Bluesight
    Senior Director, Account Management
    Bluesight
    Oct 2022 - Current (3 years 11 months)
  • Validic
    Vice President, Client Success
    Validic
    Oct 2018 - Oct 2022 (4 years 1 month)
  • THE ADVISORY BOARD COMPANY
    Director, Revenue Cycle Technology
    THE ADVISORY BOARD COMPANY
    Apr 2016 - Oct 2018 (2 years 7 months)
    Managed a team of 6 advisors and 4 analysts, each serving a multi-million dollar client pool, and executing client’s financial objectives through the utilization of The Advisory Board's revenue cycle technology portfolio. Responsible for the contract renewal, technology delivery, and portfolio growth for 70 clients with 139 technology solutions, totaling over $16M in annual contract value. Guided my team to document over $400M of return on investment over two consecutive fiscal years in 2016 and 2017. Oversaw Patient Access strategy and served as department's Patient Access project lead, developing new ROI paths and strengthening current value drivers, supported contract renewals for Patient Access technologies, and responsible for depa
  • THE ADVISORY BOARD COMPANY
    Associate Director
    THE ADVISORY BOARD COMPANY
    May 2014 - Apr 2016 (2 years)
    Served as Team Lead for two Revenue Cycle technology teams, with a combined client pool of 97 organizations and annual contract values of over $14M. Partnered with the advisor team to manage the technology delivery, utilization, and return on investment for client's revenue cycle technology portfolio. Led the teams to document over $25M in return on investment, while achieving 97% renewal rate across fiscal year 2015. Developed and executed the yearly technology delivery blueprint, including the delivery plan for a new product launch, the development of team's ROI goal and strategy, key value driver scripting, and the collection of competitive intelligence and market strategy. Led the launch of Patient Access pilot technology, establishe
  • THE ADVISORY BOARD COMPANY
    Dedicated Advisor
    THE ADVISORY BOARD COMPANY
    May 2011 - May 2014 (3 years 1 month)
    Accumulated over 3 years of project management, operational, and consulting experience; while leading 25 business intelligence based projects with numerous hospitals, health systems, and free-standing Outpatient Centers. Documented over $10 million in achieved return on investment and developed deep relationships with executive leaders across my client pool. Each project consisted of redesigning hospital Patient Access processes, launching technology solutions to help organizations increase cash reimbursement, and providing consultative support for the duration of the partnership. Served as Cohort Communication Lead, organizing numerous networking calls, national meeting recruitment, monthly webinar content development and presentation, a
  • THE ADVISORY BOARD COMPANY
    Marketing Associate
    THE ADVISORY BOARD COMPANY
    Jun 2010 - May 2011 (1 year)
    Responsible for front-end sales process to identify new marketing opportunities with Executive accounts. Partnered with Sales rep in managing over $1 million in active contract evaluations through negotiation strategy, contract revision, price calculation and scheduling, leading to over $250,000 in new revenue.
  • WCMHTV
    Marketing Intern
    WCMHTV
    Jun 2009 - Aug 2009 (3 months)
Education verified_user 0% verified
  • Elon University
    Bachelor of Science, Business Administration
    Elon University
    Jan 2006 - Jan 2010 (4 years 1 month)
    Dean's from 2006-2009, Studied Abroad to Ireland in January, 2009, President of the Alpha Kappa Psi 2009 Spring pledge class,Oversaw and helped raise over $1300 for Jimmy V Foundation, Pledge of the Year in Spring 2009, Over 40 hours of volunteer work with Habitat for Humanity, Youth Head Basketball Coach through Elon Volunteers, and Boys and Girls Club.
  • St Charles Preparatory School
    St. Charles Preparatory School
    St Charles Preparatory School
    Jan 2002 - Jan 2006 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
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