Systems Engineer 2
OneNet Global
Feb 2016 - Jan 2025 (9 years)
-Serves as an escalation point for tier 1 engineers and helpdesk, as well as provides training and guidance to tier 1 engineers.
-Migrated 20+ on-premise phone servers to AWS Cloud & 3CX Phone System.
-Migrated 14+ on-premise Citrix virtual desktop environments to Citrix Cloud.
-Performed several Exchange to Office 365 email migrations using Migration Wiz and assisted users post-migration.
-Installed and network configured desktop imaging servers at over 40 Broward County Schools.
-Migrated 10+ on-premise file servers to Citrix Sharefile Cloud.
-Deployed Bitdefender Antivirus across client environments.
-Restored numerous files over the years and troubleshot Veeam Backups.
-Administrative experience with Intune, Azure Active Directory, Off