Siddhartha Rajiv

Siddhartha Rajiv

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Customer Success Specialist
Bengaluru, Karnataka, India

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Résumé


Jobs verified_user 0% verified
  • SoundHound AI
    Customer Success Specialist
    SoundHound AI
    Nov 2024 - Current (1 year 11 months)
    As a Customer Success Specialist, I ensure smooth onboarding, foster strong client relationships, and proactively address customer needs to maximize satisfaction and retention. I collaborate with internal teams to resolve issues, identify growth opportunities through upselling and cross-selling, and advocate for customers by providing valuable feedback. By analyzing customer data and maintaining detailed CRM records, I drive renewals, support account expansion, and contribute to long-term client loyalty. Show less
  • DAT Freight & Analytics
    Strategic Execution Associate
    DAT Freight & Analytics
    May 2022 - May 2024 (2 years 1 month)
  • Dat Solutions
    Manager - FMIC - Europe & Russia / CIS
    Dat Solutions
    Jun 2020 - Aug 2022 (2 years 3 months)
  • Chainalytics
    Manager
    Chainalytics
    Oct 2018 - Jun 2020 (1 year 9 months)
  • Publicis Groupe
    Group Account Manager
    Publicis Groupe
    Oct 2016 - Oct 2018 (2 years 1 month)
    Handling Accounts such as Heineken, Kingfisher Ultra, Kingfisher UltraMax, ( UBL Group ) Bharati AXA, Mobile One, Ayurwin - Velmax and more!
  • Travel Tours Pvt. Ltd
    Sr. Marketing Executive
    Travel Tours Pvt. Ltd
    Aug 2013 - Oct 2016 (3 years 3 months)
  • Rediffusion Y&R
    Brand Executive
    Rediffusion Y&R
    Jan 2013 - Jul 2013 (7 months)
  • T
    Account Executive
    Temple Advertising
    Aug 2011 - Dec 2012 (1 year 5 months)
Education verified_user 0% verified
  • S
    SCMS Cochin — Post Graduate Diploma in Management, Retailing and Retail Operations with Brand Management
    SCMS Cochin
    Jan 2009 - Dec 2011 (3 years)
  • C
    CMR Institute for Management Studies — Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General and Financ
    CMR Institute for Management Studies
    Jan 2006 - Dec 2009 (4 years)
  • C
    Christ Junior College — Pre University College, Commerce
    Christ Junior College
    Jan 2004 - Dec 2006 (3 years)
  • H
    HAL Public School — VIII - X ( Schooling )
    HAL Public School
    Jan 2001 - Dec 2004 (4 years)
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