Andrew Poer

Andrew Poer

About

Detail

Passionate about facilitating seamless patient care.
Cookeville, Tennessee, United States

Timeline


work
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school
Education

Résumé


Jobs verified_user 0% verified
  • General Devices GD
    Director of Customer Success
    General Devices GD
    Jul 2026 - Current (4 months)
    Leading Customer Success and Implementation at General Devices, working across our CAREpoint and e-Bridge product lines for hospital and EMS customers.

    My team owns the full post-sale relationship, from implementation kickoff through long-term account health, covering both technical rollout and ongoing customer success throughout the customer lifecyle.

    Healthcare tech moves fast and the stakes are real, this is life-safety infrastructure for hospitals and EMS agencies. Glad to be leading the team that keeps it running well for our customers
  • General Devices GD
    Customer Success Manager
    General Devices GD
    Jun 2023 - Jul 2026 (3 years 2 months)
  • Hatch
    Customer Success Manager
    Hatch
    Apr 2022 - Oct 2022 (7 months)
  • Hatch
    Customer Success Manager
    Hatch
    Mar 2022 - Mar 2023 (1 year 1 month)
  • Hatch
    Implementation Team Lead
    Hatch
    May 2021 - Apr 2022 (1 year)
  • Relatient
    Implementation Manager
    Relatient
    May 2018 - May 2021 (3 years 1 month)
Education verified_user 0% verified
  • Grace College  Seminary
    Bachelors
    Grace College Seminary
  • Grace College  Seminary
    Grace College & Seminary
    Grace College Seminary
    Jan 2012 - Jan 2016 (4 years 1 month)
Projects (professional or personal) verified_user 0% verified
    This is a community-created genome.