P
Pich Ty
About
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Founder & CEO
Las Vegas, Nevada, United States
Résumé
Jobs
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Founder & CEOTechZenMay 2025 - Current (1 year 2 months)Building TechZen, an on-demand freelancer marketplace that connects businesses and individuals with AI-vetted tech experts—remote or on-site—anywhere, anytime.- Technical Support AssociatePracticeTekSep 2023 - Current (2 years 10 months)Provide technical support of propieratary software for over 10,000 clients and counting. Adheres to service-level-agreements, policies, and procedures between clients. Ensure security and confidentiality of client data and compliance with HIPAA protocol. Troubleshoot client’s network connections and environments impacting their SQL server and database. Collaborate with clients and I.T. administrators in order to resolve issues impacting the software, ensuring operability. KPIs: Assess over 20-25 cases daily on average. Resolved over 6,000 technical support cases.
- CFounderCapitise Management LLCAug 2022 - Current (3 years 11 months)
Education
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- Master of Science - M.S, Cybersecurity - Specialization in Ethical Hacking & Pen TestingNational UniversityJan 2023 - Dec 2024 (2 years)Courses: Cyber Security Threat Risk Management, Cyber Security Project Management, Risk Management Framework, Cyber Security Technology, Threat Modeling and Intelligence, Cybersecurity Ethics, Wireless and Mobile Applications Security, Network Defense, Cloud Security, and Intrusion Detection. Dean's List - 2023 & 2024; Recognition of outstanding academic performance as a graduate student at or above a 3.7 GPA. Designated a Center of Academic Excellence in Cybersecurity (CAE-C) by the National Security Agency (NSA).
- Full-stack Software Engineering, Computer ScienceFullstack AcademyJan 2023 - Dec 2024 (2 years)Frontend: HTML, CSS, JavaScript, React, Next.js, React Router, Redux Toolkit, Axios, Tailwind CSS, MUI (Material UI), SwiperJS Backend: Node.js (Express, Morgan), UUID, Prisma, Nodemon Database: PostgreSQL Authentication & Security: Clerk, Veriff, JWT, OAuth 2.0, bcrypt Payments: Stripe API Testing & Debugging: Vitest, Postman, Postbird DevOps & Platforms: Ubuntu (WSL), Vercel, Netlify, Render, Ngrok, GitHub, Visual Studio Code, Vite Design & Marketing: Figma, Typeform, Mailchimp, SendGrid, Resend
- Bachelor of Science - B.S, IT ManagementNational UniversityJan 2020 - Dec 2023 (4 years)
- Professional Military EducationMarine Corps UniversityJan 2016 - Dec 2020 (5 years)Small Unit Leadership and MCMAPS.