Venkatesh Nandakumar

Venkatesh Nandakumar

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Solution Engineering at Freshworks | B2B SaaS | CX Enthusiast
Chennai, Tamil Nadu, India

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Jobs verified_user 0% verified
  • DevRev
    Solutions Engineering
    DevRev
    Jan 2026 - Current (8 months)
    𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀    • Drive technical success across the sales cycle through discovery, solution design, demos, PoCs, and proofs of value.    • Partner with sales and customers to translate business challenges into scalable DevRev architectures and outcomes.    • Act as a trusted technical advisor, delivering compelling proposals, RFP/RFI responses, and smooth handoffs to Customer Success.    • Enable partners and sales teams via technical training, playbooks, workshops, and demo assets.    • Collaborate with Product and Engineering to support integrations, customizations, onboarding, and competitive insights.
  • Freshworks
    Lead Solution Engineer - Partnerships
    Freshworks
    Jan 2025 - Jan 2026 (1 year 1 month)
    Key responsibilities include : 1. Leading the Partnerships Solution Engineering team in APMEA region, collaboratively working with sales counterparts and platinum partners to deliver world-class product proposals and demonstrations, contributing to a revenue target of more than $1.5 M annually. 2. Actively engaging and leading presales activities for Customer Experience (CX) and Customer Relationship Management (CRM) solutions starting from discovery, solutioning, demo, objection handling until deal closure across SMB, Commercial and Enterprise market segments. 3. Leading and managing Freshworks' local presales resources in Japan/Korea. 4. Playing an integral role in setting up and refining processes within the team, tackling regional chall
  • Freshworks
    Senior Solution Engineer - Partnerships
    Freshworks
    Nov 2022 - Dec 2024 (2 years 2 months)
    As a Partnerships Solution Engineer for the Japan-Korea market, I played a pivotal role in driving strategic partnerships and enabling businesses to enhance customer experiences through Freshworks' suite of solutions. My responsibilities spanned across technical consulting, pre-sales enablement, and partner ecosystem development to drive adoption of Freshworks’ suite of products. Key Contributions: 1. Partner Enablement & GTM Strategy: Spearheaded technical enablement initiatives for channel and technology partners, equipping them with the knowledge and tools to position Freshworks' solutions effectively. 2. Solution Consulting: Led product demonstrations, proof-of-concept engagements, and technical workshops, aligning Freshworks solutions
  • Freshworks
    Senior Solution Engineer - Field
    Freshworks
    Feb 2021 - Oct 2022 (1 year 9 months)
    As a Senior Solution Engineer at Freshworks, I played a key role in driving Customer Experience (CX) business across the APMEA region by delivering tailored solutions that enhanced customer engagement for businesses. Key Responsibilities & Achievements: 1. Consulted with SMB, Commercial and Enterprise customers to understand CX challenges and designed solutions leveraging Freshdesk, Freshchat, and Freshcaller solutions. 2. Led discovery workshops, product demonstrations, proof-of-concepts (POCs), and technical workshops to showcase Freshworks' value proposition. 3. Worked closely with sales, customer success, and product teams to align solutions with customer needs and market trends. 4. Conducted competitive analysis and positioned Freshwor
  • Infosys
    Senior Associate Consultant - SAP Presales
    Infosys
    Jan 2020 - Feb 2021 (1 year 2 months)
    Presales consultant for the manufacturing vertical under SAP
  • Infosys
    Associate Consultant - SAP Presales
    Infosys
    Jun 2018 - Dec 2019 (1 year 7 months)
    Part of the Manufacturing Vertical , SAP Presales team in Infosys Responsible for - End to end bid management - Responding to client RFP/RFI/RFQ - Pricing ,estimation and related commercials for a successful conversion of a proposal
  • L&T Financial Services
    Summer Internship
    L&T Financial Services
    Apr 2017 - Jun 2017 (3 months)
    Collaborated with the Market Intelligence team of LTFS in providing valuable insights to the company through market research and data analytics in order to formulate future strategies.
  • frapp India
    Campus Brand Manager
    frapp India
    Jan 2017 - Apr 2017 (4 months)
    I was fortunate to lead the campus brand awareness and promotional activities of the company across a wide variety of students from diverse backgrounds like engineering,management,arts,science and commerce.This stint gave me practical exposure to understand what it takes to manage people and getting things done right from the ground level.
  • V
    Product Development Intern
    Viktree Concepts
    Sep 2016 - Dec 2016 (4 months)
    This stint gave me the unique opportunity of working in close association with the CEO of the company in the product development of Think Tank and Malhar Club Card - one of it's kind innovative products of the company targeting the Small and Medium Enterprises in Mumbai. The project involved market study and strategy recommendations in the product development phase of the aforementioned products.
  • IBS SOFTWARE SERVICES
    Software Developer
    IBS SOFTWARE SERVICES
    Jun 2014 - Jun 2016 (2 years 1 month)
    Developed web applications in JAVA. Handled database using SQL,ORACLE. Developed User-Interfaces using bootstrap framework
Education verified_user 0% verified
  • K J Somaiya Institute of Management
    K J Somaiya Institute of Management — PGDM Marketing
    K J Somaiya Institute of Management
    Jan 2016 - Dec 2018 (3 years)
    MBA in Marketing
  • F
    Federal Institute of Science and Technology (FISAT) — Bachelor of Technology - BTech Electronics And Instrumentation
    Federal Institute of Science and Technology (FISAT)
    Jan 2010 - Dec 2014 (5 years)
  • Kendriya Vidyalaya
    Kendriya Vidyalaya — Higher Secondary School Mathematics and Computer Science
    Kendriya Vidyalaya
    Jan 2008 - Dec 2010 (3 years)
  • Kendriya Vidyalaya
    Kendriya Vidyalaya — Secondary School Computer Science
    Kendriya Vidyalaya
    Jan 2006 - Dec 2008 (3 years)
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