Shekaina M

Jobs 0% verified

HR/Admin — Sourcing Specialist

Remote Coworker

Mar 2025 - Current (1 year 8 months)
Executive Assistant and HR Support — Backend Support

ENLINC

Jan 2024 - Nov 2024 (11 months)
Technical Support Specialist

Virtual Staffing Solutions

Aug 2023 - Jan 2024 (6 months)

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service
• Working with a team of CSRs and other departments to find appropriate solutions
E

Training Learning Facilitator

ECC PH

Jan 2020 - Dec 2021 (2 years)

• Facilitated workshops, seminars, and discussion groups to promote active learning and participation.
• Collaborated with church leaders and volunteers to identify educational needs and tailored programs.
• Evaluated program effectiveness through feedback and assessment tools, making adjustments as needed in Leyte and Samar Islands.
• Managed logistics for educational events, including scheduling, venue setup, and participant registration
Freelance Writer

Various

Sep 2018 - Jan 2020 (1 year 5 months)

• Developed research papers, reaction papers, and reflection papers on a wide range of topics.
• Conducted thorough research to ensure all content was accurate and well-supported.
• Edited and proofread documents to ensure clarity, coherence, and error-free delivery. Collaborated with clients to understand their specific requirements and expectations

Education 0% verified

Projects (professional or personal) 0% verified

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Shekaina M

About

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Behavioral traits