Juan Upegui

Juan Upegui

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Account Manager at Zonar Systems
Bogotá, Bogota, Colombia

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Résumé


Jobs verified_user 0% verified
  • Zonar Systems
    Account Manager
    Zonar Systems
    Feb 2026 - Current (6 months)
  • Zonar Systems
    Customer Experience Representative
    Zonar Systems
    Jun 2025 - Mar 2026 (10 months)
    As a Customer Experience Rep at Zonar, a leading SaaS provider in fleet management and telematics, I manage a portfolio of clients to drive retention, satisfaction, and revenue growth. I help customers realize the full value of Zonar’s cloud-based solutions by aligning product capabilities with their operational goals and ROI expectations. I act as a strategic partner, leveraging data insights and industry best practices to anticipate needs, mitigate risks, and uncover upsell opportunities. Through proactive engagement and cross-functional collaboration, I ensure seamless onboarding, feature adoption, and renewal success. • Champion customer health and retention across a diverse SaaS client base • Translate usage data into actionable KPIs t
  • Nub
    Customer Success Specialist
    Nub
    Jun 2023 - Mar 2025 (1 year 10 months)
  • SOLAR MISSION
    Customer Success Specialist
    SOLAR MISSION
    Jul 2022 - Jun 2023 (1 year)
  • A
    Logistics Intern
    Asopalmar
    Mar 2022 - Sep 2022 (7 months)
  • C
    Customer Experience Associate
    Mar 2022 - Jul 2022 (5 months)
  • G
    Sales Administrator
    GLOBALGAMING
    Nov 2019 - Feb 2020 (4 months)
Education verified_user 0% verified
  • Universidad Santo Tómas
    Negocios Internacionales, International Business
    Universidad Santo Tómas
    Feb 2018 - Dec 2022 (4 years 11 months)
    Graduated from International Business with Cum Laude
  • ILAC
    English Language and Literature, General
    ILAC
    Feb 2016 - Sep 2016 (8 months)
  • EF Executive Language Institute
    EF Executive Language Institute
    EF Executive Language Institute
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