Replicant transforms how your contact center operates by resolving customer calls using AI-powered natural conversations, instead of deflecting calls, with no agent involvement. We resolve your high-volume calls, so you don’t need to make tradeoffs between reducing costs, agent engagement, and improving customer satisfaction. With Replicant, your costs will dramatically decrease, your agent attrition will go down, and your customer satisfaction will go up.
Try it here: https://try.replicant.ai/
Podcast: https://podcasts.apple.com/us/podcast/dialed-in/id1702956861