Specializing in customer/tech support L1/L2, my working languages are Native Spanish/Hebrew, and fluent English. Support calls, emails, chat, and Multiformat moderation. Vast leadership experience coaching/mentoring and developing team capabilities. Worked for Dell, AOL, MSN, MCI via Teleperformance as an Agent, QA, Trainer, and Leadership positions. Support Manager specialist in Accenture for the Caterpillar and LAN Airline projects. Trust &safety for TikTok and other moderation projects. Agriculture SME Horticulture and Irrigation systems, Sales experience the entire cycle. Leading teams to excellence.