• Corporate Social Media channel steering, content creation, community management, and alignment with international internal partners
• Responding to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Development of external social media channels
• Coordinate with different teams to ensure brand consistency
Corporate Digital Communications Intern
Henkel
Sep 2017 - Feb 2018(6 months)
• Conceptual support for developing the social media landscape and new social content formats
• Support and involvement in the development of team projects
• Customer service support and community management of external social media channels
• Collaborating with colleagues abroad and enable internal and external communication
Events Organization Intern
Performed Events
Mar 2015 - Jun 2015(4 months)
• Creation and implementation of the project plan within the scope, time and budget
• Supporting the PMO in the project development and other essential tasks as required
• Gaining experience in congress management and medical events
B
Marketing And Public Relations Intern
Bye Bye Stud
Mar 2015 - Jun 2015(4 months)
• Planning and organising graduation events
• Online advertising and marketing strategies
• Writing and promoting social media content
• Company branding
Customer Service Intern
Ing
Jul 2014 - Sep 2014(3 months)
• Learning the basic operations across different departments including loans and transfers
• Dealing with clients, using tact and diplomacy to find common ground and win-win outcomes
• Providing customer support in the call center for public utility
Education
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Technische Universität Ilmenau — Master's degree, Media and Communication Sciences
Technische Universität Ilmenau
Jan 2016 - Dec 2019(4 years)
H
Hangzhou Normal University — International Summer School, Culture and Civilization
Hangzhou Normal University
Jan 2015 - Dec 2015(1 year)
Babeș-Bolyai University — Bachelor's degree, Communication and Public Realtions
Babes-Bolyai University
Jan 2013 - Dec 2016(4 years)
“
“Alexandru Papiu Ilarian” National College — Baccalaureate Degree, Human Sciences - Philology - English