Kinga Konopa

Kinga Konopa

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Customer Success Manager
Sevenoaks, England, United Kingdom
Contact Kinga regarding: 
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • Certn
    Customer Success Manager
    Certn
    Dec 2023 - Current (2 years 8 months)
    Managing client relationships to ensure satisfaction and enhance overall account health at Certn EMEA. Collaborating with various departments and stakeholders to foster strong relationships and deliver exceptional customer support. Implementing strategies to improve client experience and drive retention, resulting in increased customer satisfaction and loyal customer base.
  • CREDENCE Background Screening
    Account Manager / Employee Screening
    CREDENCE Background Screening
    Sep 2018 - Nov 2023 (5 years 3 months)
  • The Risk Advisory Group
    Account Manager / Employee Screening
    The Risk Advisory Group
    Feb 2014 - Aug 2018 (4 years 7 months)
    Managing a team focused on conducting wide range background checks on new joiners and existing staff for pre-dominantly (but not limited to) financial sector institutions globally. Working directly with on-boarding teams, HR directors and compliance advisers with regards to successful implementation of employee screening process for FCA/PRA regulated as well as regular staff.
  • C
    Estimating Assistant
    Cosmur Construction Ltd
    Mar 2008 - Dec 2013 (5 years 10 months)
Education verified_user 0% verified
  • Westminster Kingsway College
    Westminster Kingsway College — Level 3 CIPD, Human Resources Practice and Management
    Westminster Kingsway College
    Jan 2012 - Dec 2013 (2 years)
  • University of Warsaw
    University of Warsaw — Russian Philology
    University of Warsaw
    Jan 2003 - Dec 2005 (3 years)
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