Head of People Operations
Newsela
Mar 2021 - Oct 2025 (4 years 8 months)
• Lead a team of six responsible for Total Rewards, benefits/payroll, equity admin, data analytics, HR systems, onboarding, procurement, compliance, workplace policies, real estate and program management
• Scaled company from 325 to 650 FTE in 18 months by streamlining headcount planning, optimizing recruiting operations, standardizing onboarding and introducing an LMS
• Enhanced the employee lifecycle – improving onboarding, Total Rewards philosophy, manager training and goal-setting – leading to a turnover reduction from 19.9% to 10.6%
• Leverage employee surveys to drive retention, including enhancing competitiveness of equity program and benefit offerings, helping to increase average tenure from 1.8 years to 2.9 years since 2022
• Devel