Sumit Sahu

Sumit Sahu

About

Detail

MBA - Marketing || B2B || BDM || Sales || Client Servicing || B2C || Management || Cross selling || Key Account Manager ||
Indore, Madhya Pradesh, India
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Résumé

Jobs verified_user 0% verified
  • Meesho
    Business Development Manager
    Meesho
    Jun 2024 - Current (2 years 2 months)
    Experienced Business Development Manager at Meesho, specializing in managing diverse seller portfolios with a focus on cross-selling and upselling Ads solutions. Proven expertise in building and nurturing strong client relationships, strategic account management, and meticulous keyword optimization. Recognized as a pivotal single point of contact, driving substantial business growth through innovative consulting strategies. Skilled in exceeding KPIs by leveraging market insights and analytical prowess. Committed to delivering exceptional results in the dynamic e-commerce sector, while continuously adapting to industry trends to maintain competitive edge and foster long-term partnerships. Show less
  • Indiamart Intermesh Limited
    Client Services Executive
    Indiamart Intermesh Limited
    Jul 2023 - Jun 2024 (1 year)
    In my role as a Client Servicing Executive, I meticulously navigate multiple Key Performance Indicators (KPIs) such as client retention, account management, keyword management, cross-selling, upselling, Ticket TAT, and sales process optimization. This demands a strategic approach, ensuring comprehensive and effective client engagement.
  • Bajaj Finserv
    Collection Agent
    Bajaj Finserv
    Jan 2023 - Jul 2023 (7 months)
    Managed customer relationships and provided customer support for Bajaj Finance Limited. Adeptly called customers, utilizing CRM software, to facilitate payment collection. Offered solutions to customer inquiries, escalations, and complaints. Researched and analyzed customer feedback and developed strategies to optimize customer experience. Monitored customer accounts and maintained accurate records. Developed and reviewed operational processes, policies, and customer service standards. Facilitated cross-functional collaboration to facilitate customer loyalty and satisfaction. Gained customer trust by providing timely and accurate services. Answered customer questions with a strong knowledge of company products and services. Performed data e
  • D
    Digital Marketing Intern
    Oct 2022 - Dec 2022 (3 months)
    As a Digital Marketing Intern, I adeptly managed social media accounts, crafting engaging content and executing strategic campaigns. Proficient in graphic design, I enhanced brand visuals, ensuring a cohesive and appealing online presence while acquiring valuable hands-on experience in the dynamic field of digital marketing.
Education verified_user 0% verified
  • D
    master, MBA, Master of Business Administration - MBA, Marketing
    Dr. Harisingh Gour University (Sagar University)
    Jan 2021 - Jan 2023 (2 years 1 month)
  • M
    bachelor, Bachelor of Arts - BA, Sociology, A
    Maharaja Chhatrasal Bundelkhand University (MCBU), Chhatarpur
    Jan 2018 - Jan 2021 (3 years 1 month)
  • M
    High School Diploma, Mathematics, A
    Madhya Pradesh Board of Secondary Education (MPBSE)
    Jan 2017 - Jan 2018 (1 year 1 month)
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