Pedro Fraga

Chief of Staff

Belvo

Oct 2025 - Current (1 year 1 month)

Operations Strategy Manager

Clara

Apr 2025 - Oct 2025 (7 months)

• Designed and launched operational strategies to facilitate Clara’s rapid expansion across Latin America.
• Developed frameworks to enhance efficiency and support leadership decision-making in finance and operations.
• Collaborated with executives on cross-functional initiatives to improve agility and simplify operations.

Operations Lead - Fund Valuations & Portfolio Monitoring

Carta

Sep 2024 - Apr 2025 (8 months)

• Led operations for fund valuations and portfolio monitoring, ensuring accuracy and compliance.
• Collaborated with product and compliance teams to design scalable workflows for investor reporting.
• Contributed to the integration of services and products following the acquisition of Tactyc, enhancing operational efficiency.

Operations Lead - QSBS & Equity Advisory

Carta

Jul 2023 - Aug 2024 (1 year 2 months)

• Owned customer operations for Carta’s Equity Advisory and QSBS attestation services, ensuring seamless delivery.
• Developed end-to-end processes that reduced delivery times and decentralized workflows for scalability.
• Collaborated with leadership on segmentation strategy, client enablement, and launching new services.

Sr. Associate, Operations - Equity Advisory

Carta

Oct 2022 - Jun 2023 (9 months)

• Founding member of the cross-functional team for the new Equity Advisory product.
• Streamlined client onboarding and delivery processes for Equity Advisory services.
• Developed systems and playbooks to facilitate global scalability of advisory services.

Implementations Project Manager II

Carta

Jan 2022 - Sep 2022 (9 months)

• Managed complex enterprise client implementations across multiple geographies, ensuring seamless integration.
• Introduced automation and project governance improvements, significantly reducing onboarding timelines.
• Temporarily substituted team leadership, demonstrating adaptability and commitment to team's success.

Implementations Project Manager

Carta

Nov 2020 - Dec 2021 (1 year 2 months)

• Scoped and delivered client onboarding projects for over 600 founders on Carta’s equity platform.
• Developed scalable playbooks that were adopted by multiple customer operations and onboarding teams.
• Collaborated with cross-functional teams to enhance the onboarding experience and streamline processes.

Customer Service Agent → Specialist → Coordinator

Lufthansa

Jul 2016 - Nov 2020 (4 years 5 months)

• Advanced from part-time associate to customer service coordinator at the Rio de Janeiro station.
• Managed operational workflows and optimized resource allocation to enhance service delivery.
• Supported cross-functional teams, developing process excellence and leadership skills under pressure.

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Pedro Fraga

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