Guilherme Cruzato

Principal Client Solution Architect

FLLR Consulting

Mar 2025 - Current (1 year 8 months)

End-to-End Architecture & Implementation: Led the comprehensive technical deployment of privacy infrastructure, spanning the architectural design of secure data integrations (SDK, REST API, Webhooks, SFTP, OAuth2) across diverse enterprise ecosystems (Salesforce, Adobe, Braze, Azure), the foundational configuration of tenant governance (RBAC, Organization hierarchy, Notifications), and the execution of Identity Access Management (IAM) protocols through SSO and SCIM integrations with providers like Azure AD, Okta, and Google. Leadership & Delivery: Served as Lead Solutions Architect, steering the technical strategy and P&L for 30+ complex enterprise implementations. Translated high-level AI, data, privacy, security, and compliance goals into

Customer Success Manager, LatAm

BigID

Aug 2024 - Mar 2025 (8 months)

Portfolio Strategy & Revenue Retention: Owned the financial success and retention strategy for a strategic LATAM portfolio totaling $4M ARR across 20+ enterprise accounts in the Financial, Healthcare, and Retail sectors. Growth Orchestration & Expansion: Consistently achieved 90%+ Net Dollar Retention (NDR), driving an average of 20% expansion across the portfolio by identifying high-value use cases and strategic product upsells. Risk Mitigation & Value Realization: Proactively managed at-risk accounts, leveraging value realization strategies to prevent $500K in potential annual churn and downsell impact. Service Delivery & Adoption Acceleration: Spearheaded service delivery for new clients, accelerating Time-to-Value (TTV) by executing imp

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Invited Training Partner (IAPP CIPP/E)

DeServ Segurança da Informação

Feb 2024 - Jul 2025 (1 year 6 months)

Senior Client Solution Architect

FLLR Consulting

Oct 2023 - Aug 2024 (11 months)

End-to-End Architecture & Implementation: Led the comprehensive technical deployment of privacy infrastructure, spanning the architectural design of secure data integrations (REST API, Webhooks, SFTP, OAuth2) across diverse enterprise ecosystems (Salesforce, Adobe, Braze, Azure), the foundational configuration of tenant governance (RBAC, Organization hierarchy, Notifications), and the execution of Identity Access Management (IAM) protocols through SSO and SCIM integrations with providers like Azure AD, Okta, and Google. Pre-Sales Engineering & Solution Design: Partnered with Sales to drive the enterprise pipeline by creating customized POCs, high-impact demos, and detailed SOWs. Successfully bridged the gap between executive business goals

Senior Client Solution Design Consultant

OneTrust

Oct 2021 - Oct 2023 (2 years 1 month)

End-to-End Architecture & Implementation: Led the comprehensive technical deployment of privacy infrastructure, spanning the architectural design of secure data integrations (REST API, Webhooks, SFTP, OAuth2) across diverse enterprise ecosystems (Salesforce, Adobe, Braze, Azure), the foundational configuration of tenant governance (RBAC, Organization hierarchy, Notifications), and the execution of Identity Access Management (IAM) protocols through SSO and SCIM integrations with providers like Azure AD, Okta, and Google. Pre-Sales Strategy & Architectural Scoping: Spearheaded the pre-sales technical cycle by developing tailored POCs, interactive demos, and comprehensive SOWs. Acted as the architectural authority to bridge business objectives

IT Data Privacy Coordinator

Santander Brasil

Jun 2021 - Oct 2021 (5 months)

- Served as a Project Manager, leading a team of $20+$ technical professionals and managing the area's overall project portfolio. - Managed the full project lifecycle, including timelines, resources, financial forecasting, risk mitigation, and vendor coordination, while providing essential technical solutions for all bank business units. - Led the team and oversaw the end-to-end delivery of the Informática Data Governance tools project (EDC/Axon). Directed the configuration and administration of EDC (Enterprise Data Catalog) and Axon to execute data scans and create assets from high-priority sources (e.g., Oracle Exadata, Cloud Data Lake). - Ensured LGPD (Personal Data Protection Law) compliance by collaborating with Data Owners, Stewards,

Senior Privacy and Data Governance Consultant

Semantix

Jan 2021 - Jun 2021 (6 months)

- Responsible for delivering training sessions and engaging internal client teams regarding Data Governance; - Promoting the significance of the subject matter, particularly for initiatives related to LGPD (Brazil's General Data Protection Law) and Data-Driven culture; - Tasked with presenting and implementing key processes outlined in the DAMA DMBOK (Data Management Body of Knowledge). - Responsible for assessing, planning, implementing, and managing data discovery, data cataloging, and data quality tools, primarily focusing on OneTrust tools (Data Mapping, Data Discovery, and Data Catalog) and Informatica tools (EDC and Axon), while also recommending emerging solutions such as Microsoft Purview for clients with specific needs.

Senior Information Security Consultant

GFT Technologies

Aug 2020 - Jan 2021 (6 months)

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IT Coordinator

Sep 2016 - Aug 2020 (4 years)

@Prudential do Brasil

IT Infrastructure Consultant

EY

Jun 2014 - Sep 2016 (2 years 4 months)

NOC & Security Operations Agent

Dimension Data

Feb 2013 - Jul 2014 (1 year 6 months)

Infrastructure & Datacenter Analyst

Algar tech

Jul 2012 - Jun 2013 (1 year)

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Support Engineer

Oct 2011 - Jul 2012 (10 months)

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Support Analyst

Sep 2010 - Oct 2011 (1 year 2 months)

Guilherme Cruzato

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Guilherme Cruzato

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