Strategic Marketing Manager (Scout Labs Acq. by Lithium & Khoros)
Khoros
Jan 2008 - Jan 2011 (3 years 1 month)
• First customer-facing hire; exceeded $5M annual quota for clients including Citibank, Hasbro, HP
• Managed enterprise clients’ social media initiatives: 1) Developed and executed social media strategies to improve processes, including branding, campaigns, customer experience, product, marketing & research; 2) Executed programs to measure social media’s impact on KPIs
• Defined Scout Labs’ industry leadership through social media channels, analyst outreach and events