Jessika Botruff

Head of Business Systems

Drata

Nov 2025 - Current (11 months)

Head of Business Systems

Clari

May 2023 - Nov 2025 (2 years 7 months)

● Develop and maintain the full tech stack across GTM teams. Ensuring each team has the right tools to succeed ● Manage a global team of administrators and developers across Poland, India, and the US ● Executive Level projects I managed and implemented - During Groove acquisition, I led the tiger team to integrate Groove Business Applications with Clari Business Applications. - Scratch created Subscription Management business process and customer facing portal for Groove Platform within 6 months of acquisition - Brought in Salesforce Data Cloud to port ISV Leads and License records from Groove Salesforce instance to Clari Salesforce instance ● Directed internal development team to build a new Support Portal featuring enhanced federated sear

Director GTM Systems

ada CX

Mar 2022 - May 2023 (1 year 3 months)

Develop and maintain the full tech stack across Marketing, Sales, and Customer Success to ensure each team has the right tools to succeed Lead team of successful application administrators to support Marketing, Sales and Customer Success efforts Executive Level Projects I managed and implemented - Lead and developed Salesforce CPQ Implementation with Netsuite ERP, Fastspring, and HelloSign Integrations - Forecasting standardization; moved all revenue teams to Clari for consistent forecast analysis and reporting - Key member of A-Team for Pipeline Generation; in 2 months moved pipeline generation in key areas: ● Increased SDR connect rate from 1% to 5%, resulting in 200+ meetings booked in a single month. Implemented Connect & Sell with Sale

Sr Manager, IT Applications

Reputation

Feb 2021 - Feb 2022 (1 year 1 month)

- Responsible for recruiting, developing, and managing the IT Applications team. - Expanded the current IT Applications team from 1 full time administrator to 4 full time administrators, 1 Business Analyst, and 1 developer (external) - Manage full GTM tech stack for Reputation, including Salesforce, Clari, DocuSign, Outreach, LucidChart, Domo, SmartSheets, RingCentral, and LeanData - Manage budget/purchasing of new applications and technology, as well as recommend and evaluate new systems and processes for efficient user experience - Responsible for application roadmap and expansion strategy - Analyze requirements for and help maintain integrations to various business systems, including Service Cloud, Community Cloud, Marketing Applications

Sr. Salesforce Administrator and Systems Manager

Reputation

Jun 2019 - Feb 2021 (1 year 9 months)

- Manages the current Salesforce environment, as well as the entire technology stack for Reputation.com. - Manages budget/purchasing of new systems and technology, as well as recommends and evaluates new systems and processes. - Responsible for the Salesforce and technology stack roadmap and expansion strategy. - Assembles/leads the Rep.com technology stack steering committee and provides best practice recommendations on implementing functionality for a range of internal project stakeholders ranging from Executive Suite, Customer Success Team, Professional Serv

CRM Systems Manager

Topia

Jul 2018 - Jun 2019 (1 year)

I am responsible for driving the business as a key leader in developing the integration strategy and roadmap for all Salesforce and Salesforce-related products and technologies. This is a collaborative role working across all business units to ensure the platform and products are optimized to help the business stakeholders meet their objectives and are positioned to drive revenue, scale the business and remain competitive. I play a strategic and tactical role in platform optimization and management. I have a deep and broad technical understanding of Salesforce (Classic & Lightning), Clarizen, LeanData, Outreach, InsideView, and data enrichment tools. I provide training and guidance to other staff and drive technology and process improvement

Senior Salesforce Solutions Administrator

FinancialForce

Jun 2018 - Jul 2018 (2 months)

Responsible for administration of Salesforce. Interact daily with users to provide general administrative support, answer questions and provide solutions to support issues. Manage approval processes, assignment rules, validation rules, workflow processes, custom objects, and user records. Technical and implementation lead for Salesforce.com CPQ, LeanData, Infer, Outreach, and various other applications used on the force.com platform. Responsible for own time and resource management in achieving project and business outcomes. Provide best solution practices an

Salesforce Solutions Administrator

FinancialForce

Sep 2016 - Jun 2018 (1 year 10 months)

C

Group Leader

Columbus Pardot User Group

Apr 2016 - Mar 2017 (1 year)

Responsible for planning and organization of group meetings. Assist with arranging meeting content, coordinate with presenters, and keeping members up-to-date with new Pardot information.

C

Group Leader

Columbus Salesforce Women in Tech User Group

Jan 2015 - Mar 2017 (2 years 3 months)

Responsible for planning and organization of group meetings. Assist with arranging meeting content, coordinate with presenters, and keeping members up-to-date with new Salesforce information.

Salesforce Administrator

Revolution Group, Inc.

Apr 2014 - Sep 2016 (2 years 6 months)

Responsible for administration of Salesforce and FinancialForce. Designed and implemented FinancialForce Professional Services Automation (PSA). Developed FinancialForce and Salesforce training course and manual for users. Assist Marketing Director with data integrity via CRM Fusion DemandTools. Designed and implemented Wave and Pardot for internal users. Interact daily with users to provide general administrative support, answer questions and provide solutions to support issues. Manage approval processes, assignment rules, validation rules, workflow processes, custom objects, and user records. Leverage various apps on the AppExchange to improve processes.

Salesforce Administrator

LICORbio

Jan 2013 - Apr 2014 (1 year 4 months)

Responsible for administration of Salesforce.com. Duties include: new data entry, data integrity, and de-duplication of records; created training manual and course for new users; responsible for territory management, managing assignment rules, and workflow processes; developing and designing new applications for evolving business processes.

Salesforce.com Analyst

LICORbio

Oct 2008 - Jan 2013 (4 years 4 months)

Develop, implement and maintain Salesforce.com Analytics; Built DemandTools scenarios to oversee data management; Assist Salesforce.com Administrator with daily troubleshooting, user management and layout customization; Handle incoming marketing calls on status of order, literature requests and pricing; Processed new orders and invoicing on Epicor ERP System

Product Associate II

LICORbio

Sep 2007 - Oct 2008 (1 year 2 months)

G

Biotechnologist

GeneSeek Inc

Jul 2006 - Jul 2007 (1 year 1 month)

I assisted with SNP validation and data management.

About

Detail

Timeline

Résumé

Jessika Botruff

About

Detail

Behavioral traits