4●Certified Salesforce Advanced Administrator. -Ensuring optimal performance of Salesforce systems and products. -Upgrading and configuring Salesforce systems for optimized integration. -Managing Salesforce roles, profiles, sharing rules, workflows, and groups. -Importing sales department leads, contacts, and other data. -Maintaining the Sales Cloud -Building custom reports and dashboards. -Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. -Providing training and support. -Documenting processes, including error reports and changes to field history tables. -Preparing reports for Sales and other departments. -Workbench, Data Loader -Workflows, Approval Process, Process Builder -Automation -Copado -Jira tool -MS Office