Atif Sajjad Mir

Human Resources Assistant

Canteen Stores Department

Jan 2025 - Current (1 year 8 months)

Responsible to assist Senior Manager HR Operations for execution of her duties. Preparing Postings / Transfer cases across Pakistan. Preparation of Resignations, Terminations, Conclusion of Contract,Completion of Contract cases. Preparation of NOCs, Experience certificates. Responsible to monitor personal files in/out and produce the same on requirement basis. Ensure confidentiality of personal files and documents.

Human Resources Executive

Massive Dynamic PK

Nov 2023 - Aug 2024 (10 months)

Managing HR activities like meetings, interviews. Assisting the recruitment process by reviewing CVs and shortlisting candidates. Managing and handling the orientation of new employees and Onboarding. Managing the employee’s data of each department. Overlooking the daily operations of the HR department.

Human Resources Executive

MIR ENTERPRISES PVT LTD

Jan 2021 - Oct 2023 (2 years 10 months)

Creating job descriptions for various roles and advertising them on various platforms. Managing HR activities like meetings, interviews, and other schedules. Assisting the recruitment process by reviewing CVs and shortlisting candidates. Managing and handling the orientation of new employees. Assessing the training needs and coordinating the training and development programs for employees. Managing the employees’ data of each department. Overlooking the daily operations of the HR department.

Customer Support Executive

Ibex

Aug 2020 - Jan 2021 (6 months)

Provide excellent customer service by answering inbound calls and responding to customer inquiries. Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores. Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.

Customer Relations Officer

Abacus

Aug 2018 - Mar 2020 (1 year 8 months)

Provide excellent customer service by answering inbound calls and responding to customer inquiries. Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores. Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.

Intern

Radio Pakistan

Jul 2015 - Aug 2015 (2 months)

Write a Proposal for Clients to advertise their Products on Radio Channel FM 101 Visit Banks, Telecommunications Companies.

S

Data Entry Operator

Skyline Cargo Courier Service

Feb 2009 - Mar 2012 (3 years 2 months)

Keeping Record of all Shipments on Excel. Enters, Updates and Verifies data. Track Documents, received and completion dates.

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