Scrum master - Operations Manager – Quality Assurance Engineer
Cisco Systems
Oct 2008 - Jul 2019 (10 years 10 months)
• Facilitated Agile scrum meetings: daily standup, backlog refinement, Sprint planning, improved efficiency by 25% • Tracked progress of backlog, defects and user story completion using Jira and Rally. Determined scrum team's velocity. • Debugged and updated the build pipeline in Jenkins. Fixed three pipelines in 2 days • Good communication skills, dedicated teamwork to diagnose and resolve defects, reducing defects by 25% • Promoted releases to customers and created/updated release notes. • Created and updated the certificates for test orgs. • Good organizational and time management skills, good analytical skills, consistency, made deadlines 95% of the time • Updated documentation, entered data into Jira and test management systems