eRAD Tech Support Engineer
DeepHealth
Apr 2025 - Current (1 year 5 months)
• Support secure operations for radiology and clinical systems, ensuring compliance with HIPAA and healthcare data protection standards.
• Analyze system logs on Linux-based PACS servers to diagnose image routing failures, data access issues, and integration anomalies.
• Work with HL7 data flows and MIRTH Connect to troubleshoot and verify the secure transmission of sensitive patient data between PACS, RIS, and EHR systems.
• Conduct user access reviews, VPN troubleshooting, and connection verifications to maintain endpoint and network security.
• Write and execute SQL queries to validate data integrity, support audits, and fulfill custom data requests from clients.
• Document security-sensitive issues and incident response steps in ticketi