Head of Account Management, Customer Success, and Business Operations
ForUsAll
Jul 2016 - Mar 2019 (2 years 9 months)
- Grew company from $25m to $850m in assets in two years as member of the leadership team
- Built and led Client Advisory team responsible for relationship management, customer success, and revenue retention of 350 clients representing 40,000 employees and $850m in assets
- Developed and refined company sales, marketing, product, operational, and organizational strategy
- Directed business development, acquisition strategy, and internal process improvements