Customer Support Executive
Tata Business Support Services TBSS
Apr 2014 - Nov 2015 (1 year 8 months)
At Tata Business Support Services, I excelled in providing exceptional customer support through effective communication and technical troubleshooting. My role involved managing both inbound and outbound processes, where I explained offers to customers and resolved their technical issues. This proactive approach not only improved customer satisfaction but also contributed to a more efficient service operation.